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Solution

V3 sure signal Not working ...AGAIN

claudine83
4: Newbie

Help! My V3 ss is not connecting to my phones again!

Lights 1, 2 and 3 are solid, but all three registered phones aren't connecting to it

 

speed test results: 25,73 mbps

external IP address 86.176.91.19

 

Your Sure Signal serial number: 42144607621

 

The results of a traceroute.

Traceroute has started…

 

traceroute to 212.183.133.177 (212.183.133.177), 64 hops max, 72 byte packets

1  bthomehub.home (192.168.1.254)  2.725 ms  1.655 ms  2.236 ms

2  * * *

3  * * *

4  31.55.186.176 (31.55.186.176)  14.757 ms  14.289 ms  14.031 ms

5  core3-hu0-14-0-1.faraday.ukcore.bt.net (195.99.127.42)  14.192 ms  15.613 ms  14.610 ms

6  peer6-be7.telehouse.ukcore.bt.net (213.121.193.179)  16.992 ms  14.974 ms  16.056 ms

7  t2c3-et-8-1-0-0.uk-lon1.eu.bt.net (166.49.211.240)  14.561 ms  14.223 ms  14.670 ms

8  166-49-211-254.eu.bt.net (166.49.211.254)  14.566 ms  14.954 ms  14.731 ms

9  * * *

10  * * *

 

1 REPLY 1

ChazzD
Moderator (Retired)
Moderator (Retired)

@claudine83

I've processed a resync of your Sure Signal. Please wait 6 hours then reset the device. 

Let us know how you get on.