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Vodafone Sure Signal

Vodafone Sure signal no power light

2: Seeker

My suresignal has stopped working and now I cannot recieve any phone calls as I needed it to boost the signal. The model is 9361 Home Cell p3.0. i've tried to unplug and reset but nothing is working.

Can you please help?

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3 REPLIES
Moderator

So we can take a closer look into your Sure Signal @ulrika, please get back to us with the results of our troubleshooting template.

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2: Seeker

What light sequence you're seeing: no lights

 

Your speed test results from here. 28.4 mbps

 

Your external IP address from here. 90.241.22.89

 

Your Sure Signal serial number: 42160528032

 

The results of a traceroute. 64 hops max, 52 byte pack ets 1 192.168.1.3 0.688 ms 0.093 ms 0.070

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Moderator

I'm sorry to see you're still unable to connect using your Sure Signal @ulrika. So we can continue to help with this, please follow the instructions in the private message I've sent you.

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