my sure signal blew up too

[Reading1800]

Per post below, my daughter was watching tv when there was a large flash and bang and the circuit board tripped. I came home and found it was the sure signal. Weve had it for a couple of years its a alcatel model 9361. luckily no damage to anything else, how do I get a replacement ?

[gemziilou125]

You will need to purchase a new one from the website, or get one from your nearest store. If you've had it for a few years then it wont be covered by any kind of guarentee or warranty, so your only choice is to purchase a new one, or see what customer services can do for you.

[Reading1800]

Yep, told I have to buy another to get a signal i should be able to get in the first place.....luckily 3 have offered one for free so off to them instead!

[LottieEady]

There are now several stories of exploding SS devices in these forums - this is disconcerting at the very least. It may not be wise to replace it without understandiing what happened and why.

Sounds like yours was a Mk2 - the other reports are for a Mk3. 

L