main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal
Menu Toggle
Keeping the UK connected is our main priority. Find out how we're doing thishere.
Close announcement

Vodafone Sure Signal

suresignal V 3 no 3G

4: Newbie

My suresignal has not worked at all the past week have reset it, left it off etc. First 3 lights all fine no 4th light and no signal ? Wifi calling is crap and means i don't get txts etc hence the suresignal as no phone signal at home otherwise. Can't get through on chat can  vodafone rep advise or anyone else got issues ? 

View more options
17: Community Champion

Hi @druimmuir 


Here is the SS troubleshooting tips link Vodafone-Sure-Signal-troubleshooting that also in the ' Issue Not Listed ' option has a traceroute to run and paste back here for the Vodafone Social Media Teams to take a look at.

They maybe able to resync the SS too.

You can contact them on Contact-us-for-account-specific-queries  as there is no account access via this forum anymore.


🌈 Stay Safe  🌈 

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui 2.1  / Android 10.


Samsung Gear s3 Frontier Watch.

Samsung Galaxy Buds.

View more options