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Cannot send e-mails

aitchip
2: Seeker
2: Seeker

I have a Nokia Lumix phone with Windows software through Vodafone UK.  I use Gmail for emails.  Recently it has stopped sending any e-mails and every few minutes I get a message saying there is a problem with Google.  I can receive e-mails fine and can send and receive from the Gmail account on my laptop.  Can anyone tell me how to fix this?  I have tried deleting Gmail from the phone and reinstalling it but I am still getting the same error message

5 REPLIES 5

BandOfBrothers
17: Community Champion
17: Community Champion

Hi @aitchip

 

 

Usually deleting the mail settings and re adding helps :Sad_face:

 

Are all the settings looking ok ?

 

Are you using the GMail App or the stock mail app that was on the phone. 

 

You could try another mail app from your App Store.  

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

aitchip
2: Seeker
2: Seeker
Yes. I deleted and reinstalked the Gmail app. The settings all look ok as far as I know

BandOfBrothers
17: Community Champion
17: Community Champion

Possible help links. 

 

https://support.google.com/mail/answer/78775?hl=en

 

https://support.google.com/mail/troubleshooter/2921561?hl=en

 

 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

aitchip
2: Seeker
2: Seeker
Thanks. All sorted now

BandOfBrothers
17: Community Champion
17: Community Champion

You're welcome and awesome news. :Smiling:

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.