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Job portal account

richards00
2: Seeker
2: Seeker

How can I unlock my Vodafone job portal account ?

5 REPLIES 5

BandOfBrothers
17: Community Champion
17: Community Champion

Can you see any relevant links on the page @richards00 Sometimes they can be difficult to see. 

I'm not sure if Customer Services on 191 or Live Chat can help. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

Thank you it's just impossible to find an email address to contact the relevant department on.

Tash
Moderator (Retired)
Moderator (Retired)

@richards00 Apologies for the delay.

The account can be locked for around 24 hours, do you now have the option to reset your password?

Thank you for getting back to me Natasha. Unfortunately my account got locked again.

 I applied to your ReConnect program and it looks like my account was created automatically and I never received a password.

I have tried resetting my password via the link provided but it tells me no security questions have been set up so it's not possible.
I would be very grateful if you could let me know how I can reset my password without having security questions set in my profile or how I can set up security questions against my profile.

 

Alex
Moderator (Retired)
Moderator (Retired)

@richards00 So we're able to look into assisting you with this further, please contact our team via the information in the private message