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Job portal account

2: Seeker

How can I unlock my Vodafone job portal account ?

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5 REPLIES
17: Community Champion

Can you see any relevant links on the page @richards00 Sometimes they can be difficult to see. 

I'm not sure if Customer Services on 191 or Live Chat can help. 

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2: Seeker

Thank you it's just impossible to find an email address to contact the relevant department on.

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Moderator

@richards00 Apologies for the delay.

The account can be locked for around 24 hours, do you now have the option to reset your password?

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2: Seeker

Thank you for getting back to me Natasha. Unfortunately my account got locked again.

 I applied to your ReConnect program and it looks like my account was created automatically and I never received a password.

I have tried resetting my password via the link provided but it tells me no security questions have been set up so it's not possible.
I would be very grateful if you could let me know how I can reset my password without having security questions set in my profile or how I can set up security questions against my profile.

 

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Administrator

@richards00 So we're able to look into assisting you with this further, please contact our team via the information in the private message

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