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Lumia 630 - Cortana Info Gathering

matt_taylor81
2: Seeker
2: Seeker
Hi there,

I checked my Data Sense settings yesterday and noticed a service called Cortana Info Gathering. As far as I'm aware I didn't opt in to this, as I don't want anything to do with Cortana. How can I disable it?

Matt
2 REPLIES 2

Phil
Community Manager (Retired)
Community Manager (Retired)

Hi matt_taylor81, 

 

You can disable Cortana by going to 'Settings' > 'Applications' > 'Cortana'.  

 

Simply toggle it to 'Off'.  

 

Thanks, 

 

Phil

Hi Phil, Thanks for your reply. Before I posted I went in to application settings and Cortana was not listed and still isn't. In fact I can find no trace of it on my phone. Hence I'm wondering when and how it was gathering info. My data allowance resets in a couple of days and I'll see if it becomes listed again in data usage.

 

Matt