Welcome to Vodafone Community
As I am selling an old handset (LG GT400) i want to transfer my photos and videos from it to my PC.
I have downloaded the media suite and connecting with a USB cable but I can't seem to get the PC to find the phone. It makes a noise that sound like it connects on both the phone and the PC but doesn't show as another drive or anything. I have tried it set as PC suite through the phone settings and also as mass storage. When it is set as mass storage it says it needs a micro SD card which I don't have. It doesn't seem to find my wifi either for me to send them via email.
I am on windows 10 which often seems to cause problems with anything older so can anyone suggest anything?
@Issym Your computer may have multiple USB ports for you to try - have you tested your cable in each one?
Do you have another USB cable? This would help to see if there's an issue with a faulty cable.