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Solution

Ultra 6 version 5.0.2 unable to find MTP setting

Sansco
1: Seeker

When I connect my USB from my Smart Ultra 6 it asks for driver software, which I was never given.  On forums everyone say go to USB in settings, storage and turn on MTP.  My settings, storage doesnt have that option and I'm unable to find anything to do with MTP on my phone - it just gives a long list about developer options and tells mt USB debugging is connected (nothing else about USB connections).

 

Can anyone else advise where I can find the MTP option on this phone please?

3 REPLIES 3

BandOfBrothers
17: Community Champion
17: Community Champion

Hi,

 

You may need to search out for a driver / driver update for your computer to recognise the phone. 

 

Edit : A good information link http://www.howtogeek.com/192732/android-usb-connections-explained-mtp-ptp-and-usb-mass-storage/

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

drey_p
16: Advanced member
16: Advanced member

Hi there

 

Go to Settings > Storage > Additiona settings.  The MTP option should be in there.

PWIAC

drey_p
16: Advanced member
16: Advanced member

@drey_p wrote:

Hi there

 

Go to Settings > Storage > Additional settings.  The MTP option should be in there.


To add a bit more clarity, once you are in Storage, the additional settings option is the 3 dots to the top right hand side.

PWIAC