Welcome to Vodafone Community
Hi and Welcome to the eForum.
I too use a Windows phone. The Nokia Lumia 425.
It does seem to feel that the App's for Windows phones do trail the other platforms.
It is however steadily improving in their App Store.
Which type of Apps do you want / need ?
I do agree the Windows Platform does seem to trail behind the rest.
I'm curious - does this app help you ?
(Please disregard this link)
That app is for the Czech republic.
Why Vodafone hasn't developed an app for the WP platform is a question we often ask, and havent had a proper answer. It's very strange given that other countries have developed such an app.
So Voadfone UK are very happy to take my mony for a Windows Phone, but cant be bothered to support it. Even though most of the other UK mobil providers have.
Classic case of corporate arrogance at work.
Why don't you put the question to Vodafone over live chat? We are the same as you, often frustrated and less than satisfied customers. As I said before, perhaps Vodafone does not have license from Windows to put their Apps on Windows phones but perhaps other service providers do. The 'issue' would not apply to non-Windows OS phones.
Unfortunately this is very true. A company like Vodafone will have a host of internal procedures and different departments will be competing for scarce resources. Unless a strong business case can be made for a development programme that will derive enhanced revenues and profits for the business over and above another area, the work won't get done.
For those customers with Windows phones it's a 100% as has been said that is a tiny proportion of the customer base and despite the promise of Windows 10 across all platforms, that isn't likely to change.
Microsoft themselves are targeting the corporate world who have different ways of managing accounts.
As mentioned you can access everything from a web browser especially in desktop mode, which is my preferred way of doing things with my Lumia 930.
I pin the web page to the start screen, it then opens just like an App anyway! ;-)
Sure Windows Phone market share is around 3% in California - home of Apple and many online "experts".
In the UK its considerably more - over 10% in Q2 this year ( see http://www.theinquirer.net/inquirer/news/2420813/bad-news-android-ios-windows-phone-and-blackberry-see-uk-smartphone-growth ).
Vodafone not only refuse to release a Windows Mobile version of their app, ( though O2 EE have ) they also appear to have blocked access to the My Vodafone section of the website when I attempt to access it from a mobile - which seems totally bizarre for a company selling MOBILE phones.
They recommend access via a PC - which in over 95% of cases will use a Landline!! Great business decision for a mobile phone company to promote landline use and block mobile access.
My Lumia 930 can access the Vodafone website including the account sections quite happily.
I do use the web in desktop view, so that might make a difference?
As mentioned previously, I pin the Vodafone account page to the Start screen.
I'm not sure of the value of continuing this discussion, Manicdevil, you clearly have little or no interest in (or knowledge of) Windows Phone. But I will try to make the point one more time:
1. Yes the global market penetration of Windows phone is very small, mainly driven by low support iin China and USA. The figures for Europe (including UK) are significantly higher. I said "over 10% in Q2 of this year", in fact the figure for the UK, reported by Kantar is 11.3%, up from 9.6% a year ago.
2. You ask for the source of my information - did you not think of looking at the link I provided?.
3. I am NOT mistaken in my assertion tat Vodafone block browser access. If you try to log on to your account on Vodafone UK mobile site you get a message:
Unable to Login
Sorry - we've not been able to log you in.
My Vodaone isn't supported on Windows phones.
As is explained in another thread on this forum, you have to force your phone to pretend its a PC and access the full desktop version of the Vodafone site to be able to log in.
4. Yes, I wll admit my 95% figure was plucked out of the air. The point though is still valid, by far the bulk of PC traffic is via landline -- Vodafone are a mobile operator they should encourage mobile use not discourage it.