main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal
Menu Toggle
Keeping the UK connected is our main priority. Find out how we're doing thishere.
Close announcement


4g not working on some iOS apps

3: Seeker


My 4g isn’t working on some of my apps. I have tired  re installing the apps, and have checked to see if the data is switched on... but I’m not sure what else to do.  

Its works on safari my bank app my Vodafone app and WhatsApp however wont let me open or send videos or pictures. 

It doesn’t work on Facebook, instagram or snapchat! 


Many thanks 

View more options
17: Community Champion

On deleting the apps from your iPhone can you then also go into your iTunes via a computer and delete the apps there too and then fresh install the app @Sb12345

As mobile data is working on some apps I'm thinking this isn't account related but iPhone related instead.

An Apple Store Genius Bar employee would also be able to take a look for you  

Current Phone > Samsung Note 10+ 5G

Samsung One Ui 2.5  / Android 10.

View more options

@Sb12345 If possible, you may also wish to try your SIM card in a different phone to see if the issue continues. This will help identify if the error is related to the iPhone or SIM/network. 

View more options
2: Seeker

Hi just wanted to know if you got this fixed as I am having the same problem aswell, did you take it to apple store and get it sorted?

View more options