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iOS

4g not working on some iOS apps

3: Seeker

Hello 

My 4g isn’t working on some of my apps. I have tired  re installing the apps, and have checked to see if the data is switched on... but I’m not sure what else to do.  

Its works on safari my bank app my Vodafone app and WhatsApp however wont let me open or send videos or pictures. 

It doesn’t work on Facebook, instagram or snapchat! 

 

Many thanks 

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3 REPLIES 3
17: Community Champion

On deleting the apps from your iPhone can you then also go into your iTunes via a computer and delete the apps there too and then fresh install the app @Sb12345

As mobile data is working on some apps I'm thinking this isn't account related but iPhone related instead.

An Apple Store Genius Bar employee would also be able to take a look for you  

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui  / Pie.

 

Samsung Gear s3 Frontier Watch.

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Highlighted
Administrator

@Sb12345 If possible, you may also wish to try your SIM card in a different phone to see if the issue continues. This will help identify if the error is related to the iPhone or SIM/network. 

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2: Seeker

Hi just wanted to know if you got this fixed as I am having the same problem aswell, did you take it to apple store and get it sorted?

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