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07-06-2019 11:55 AM
Received an Apple Watch 4 last week, still no data available on it despite being reassured several times that the issue was solved.
The frustrating thing is that when I speak to agents Im made to go through the same process where its made out to be me not being able to work the watch, not that there's a technical issue. Those agents that do claim to have fixed it advise to wait 12 hours, probably so they can get off the chat.
I just want this fixed rather than going round in circles with the technical support team.
10-06-2019 01:03 PM
I'm really sorry to hear you're having problems with getting your Apple Watch connected @kristofuwe and know how frustrating this must be.
We'll need to access your account to help get you up and running - please contact our team via Facebook at Vodafone UK, or get in touch on Twitter using the handle @VodafoneUK.
Please also provide a link to this thread, along with your username; this will save time and we’ll be able to help you quicker.