Apple Watch 4 Farce

[kristofuwe]

Received an Apple Watch 4 last week, still no data available on it despite being reassured several times that the issue was solved.

The frustrating thing is that when I speak to agents Im made to go through the same process where its made out to be me not being able to work the watch, not that there's a technical issue. Those agents that do claim to have fixed it advise to wait 12 hours, probably so they can get off the chat.

I just want this fixed rather than going round in circles with the technical support team.

[TJ]

I'm really sorry to hear you're having problems with getting your Apple Watch connected @kristofuwe and know how frustrating this must be. 

We'll need to access your account to help get you up and running - please contact our team via Facebook at Vodafone UK, or get in touch on Twitter using the handle @VodafoneUK.

Please also provide a link to this thread, along with your username; this will save time and we’ll be able to help you quicker.