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Apple Watch despair with Vodafone

Farrancc
3: Seeker
3: Seeker

I have spent so many hours chatting with technical support and nobody can get my new Apple Watch cellular working. It is a shambles. Seems like there are hundreds of other people in the same bucket. 

 

Can someone help?

 

I also had an alert to say a credit check had been run against my name but I have never agreed to this so maybe one I need to pick up with a solicitor. 

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

The Vodafone Social Media Teams here are unable to help with account based issues.

However it's the same team on Twitter or Facebook that can help.

A similar thread and official responses are in Pay-monthly/apple-watch.

 

I wish you all the best with this situation. 

 

 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.