main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal

iOS

Apple iPhone X Not turning on.

SOLVED
View solved solution
Apollyon
4: Newbie

Hi! I just got a quick question because i do have an Apple iPhone X and it's not turning on for the past 2 weeks now. I'm always stuck on the Apple logo once i turn it on. I tried also plugging the charger in to the phone to see if it can pass and allows to turn on the phone however to no avail. I also tried seeking help online from youtube on how i can fix the phone however still to no avail. And the bad thing is, i don't have insurance on that phone.

 

What can be the best possible solution for this issue?

 

Thanks!

View more options
1 ACCEPTED SOLUTION

Accepted Solutions
BandOfBrothers
17: Community Champion

Have you tried hooking upto iTunes on a computer @Apollyon and seeing if you can restore it ?

Have you tried dfu and or recovery mode?

my-iphone-wont-turn-on-past-apple-logo-heres-fix. 

You could look on the official Apple forum and try their online chat support.

An iPhone is covered by a 2 year warranty.

If a person hasn't got apples extended warranty or a stand alone insurance policy then it could possibly cost to deal with.

 

🌈 Stay Safe  🌈 

 

Current Phone > Samsung Note 20 Ultra 5G - SM9860 Snapdragon.

Samsung One Ui 3.1  / Android 11.

View solution in original position

View more options
5 REPLIES 5
BandOfBrothers
17: Community Champion

Have you tried hooking upto iTunes on a computer @Apollyon and seeing if you can restore it ?

Have you tried dfu and or recovery mode?

my-iphone-wont-turn-on-past-apple-logo-heres-fix. 

You could look on the official Apple forum and try their online chat support.

An iPhone is covered by a 2 year warranty.

If a person hasn't got apples extended warranty or a stand alone insurance policy then it could possibly cost to deal with.

 

🌈 Stay Safe  🌈 

 

Current Phone > Samsung Note 20 Ultra 5G - SM9860 Snapdragon.

Samsung One Ui 3.1  / Android 11.

View solution in original position

View more options
AnnS
17: Community Champion

Hi @Apollyon 

 

I would follow this link from Apple support:  If your iPhone, iPad or iPod touch won't turn on or is frozen 

 

If this does not work, you may need to wait until Apple stores reopen, you will then be in a position for advise through an Apple Genius.

View more options
Apollyon
4: Newbie

I'll try to go to the Apple support and then I'll get back to get some updates about this. Thanks for your help!

View more options
BandOfBrothers
17: Community Champion

You're very welcome @Apollyon 

 

:Smiling:

 

🌈 Stay Safe  🌈 

Current Phone > Samsung Note 20 Ultra 5G - SM9860 Snapdragon.

Samsung One Ui 3.1  / Android 11.

View more options
TanjunYeri
2: Seeker

Hope you have already solved your issue😀

 

Firstly, you may ask Apple Support Center for help. But you say you have insurance on your phone, I guess you may try an ios system recovery tool to fix your device.

 

Or according to offical solution from Apple Support, you may put your iphone in recovery mode by using iTunes on your computer. But this may lose data if you do not have backup.

View more options