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iOS

Apple watch 4 on pre order

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ChOpSuEy
4: Newbie

@Vtrehan wrote:

What did they have to do to your tariff if you’re on the highest one already?  Was it much more a month? 

 

Thanks!


Some sort of “ special “ tariff ... she’s called it something... it was like letters and numbers. Yes it cost like £5 extra a month but once this is all sorted I’m gonna see about getting it waivered because I’m already paying a fortune never mind an extra fiver fs! Total joke. 

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callumtompkins
4: Newbie

Oh my days! It’s finally here!  Well.... I need to go to the store to collect it! But the wait is finally over....

I'm so pleased to hear people are now having issues with the cellular... let’s see how long it takes them to iron this issue out....

Vtrehan
2: Seeker

That’s great news!  Were you able to track it via the trackmyorder on the Vodafone site?  Did they send a text when it arrived?

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callumtompkins
4: Newbie

@Vtrehan wrote:

That’s great news!  Were you able to track it via the trackmyorder on the Vodafone site?  Did they send a text when it arrived?


No, the order tracker on the website is still showing a 3-4 week delay, but I have a text message and email from them,    I ordered in store on the 15th if it makes any difference 

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Azirius
2: Seeker

Makes a difference to me! Ordered in the 14th and still nothing! I’m popping in the store I ordered today to see if they can confirm my contract is the right one. I’m worried because some of you are saying that they get you to pay an extra £5. Just need to settle my worries! 

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Azirius
2: Seeker

Okay, so five minutes after leaving the store it gets delivered to the store! Talk about timing! So I now have my watch! I picked up my free wireless charger too! Flawless service in store!

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ChOpSuEy
4: Newbie

@Azirius wrote:

Okay, so five minutes after leaving the store it gets delivered to the store! Talk about timing! So I now have my watch! I picked up my free wireless charger too! Flawless service in store!


Now just wait till you try and connect it to cellular 😂😂 then you’ll have a whole new problem! Lol. 

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Azirius
2: Seeker

Yeah! I checked to make sure I’m on the correct tarif as well. The member of staff at the store said they’d keep in contact to make sure everything works fine, as they’re aware of the issues being had! Like I said, flawlessly handled at the store level but seems like the same care doesn’t translate to their online/phone support so we’ll! 

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tarrob44
3: Seeker

Dariokool, have you got yours yet please??? 

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Dariokool
4: Newbie

Noooooooo:(((((

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Dariokool
4: Newbie

Basically a representative from the CEO office,( that what they say anyway) called me twice and told me about the 4-6 weeks timescale, apologiesed a lot. I told her that when I do a business plan I need to do a 5 years forecast, so how come the mighty VODAFONE didn’t do their homework and predicted the high orders number!!! She just laughed, but must say she sounded hot Enough to be forgiven lol

she will call me again on Friday for an update.. 

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tarrob44
3: Seeker

Yeah I spoke to CEO office today and they gave the good old first come first served rubbish. I ordered mine on the 21st but due to credit check ##~## up it didn’t go through till the 24th. Because you’d put good news I thought you had yours and was going to fire the first come first served bit straight back at them. 😡😡

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Dariokool
4: Newbie

Sorry buddy the “good news” was for a guy who said that his watch was delivered..

i think we will have ours within 10 days..

but then the other problem will start. The cellular thingy😡😡

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Jason32
4: Newbie

You’ll have to wait another 3-4 weeks before it starts to work after it is delivered 😂

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inim666
4: Newbie

@Dariokool wrote:

Basically a representative from the CEO office,( that what they say anyway) called me twice and told me about the 4-6 weeks timescale, apologiesed a lot. I told her that when I do a business plan I need to do a 5 years forecast, so how come the mighty VODAFONE didn’t do their homework and predicted the high orders number!!! She just laughed, but must say she sounded hot Enough to be forgiven lol

she will call me again on Friday for an update.. 


Was it Chelsea? She was really helpful and sounded quite flirty which I like lol 

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Dariokool
4: Newbie

Yes yes yes! Lol

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Colleen
Moderator

@ChOpSuEy @Norwichred I'm really sorry to hear you're having problems with your cellular since receiving your Apple Watches. We'll be happy to take a look at your account and check everything is set up correctly. So we can help you further, I've sent you both a private message with details on how to get in touch with us.

 

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ChOpSuEy
4: Newbie

@Colleen wrote:

@ChOpSuEy @Norwichred I'm really sorry to hear you're having problems with your cellular since receiving your Apple Watches. We'll be happy to take a look at your account and check everything is set up correctly. So we can help you further, I've sent you both a private message with details on how to get in touch with us.

 


Colleen, I have done as you directed and my reference number is as follows 

[#19745459]

 

if you could look into it, thank you!

 

David. 

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Jason32
4: Newbie

Don’t bother mate they don’t reply anyway lol

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Spaffrus
4: Newbie

Mine was ordered on the 24th September. I was told on ordering it would be two weeks. I chased it on the 10th October and was told it would be that week, it didnt arrive. I went onto chat and they said definitly that week as I had been waiting a long time and that I would get a confirmation email that evening as they had stock. Nothing arrived. I contacted them again yesterday and they said a further 20 days. I was not impressed. I contacted again this morning and was told my order was in stock and I would get it within three working days. I have just checked on the tracker and it sayd they are preparing the order. I havent been able to track it before today, is that a good sign or not?

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