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iOS

Apple watch 4 on pre order

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garethr
12: Established

@Jason32 wrote:

Your name and address should match with what dpd has of u, works every time for me.


Actually I think the address is secondary - pretty sure  it’s the mobile number which is primarily used to link deliveries to the app. If you’ve not specified a mobile number with the retailer often it won’t show in the app despite the address being one of your linked addresses. 

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Jason32
4: Newbie

Yes u r right it’s the mobile number and the email address.

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ferret76
3: Seeker

Finally my watch is on its way now it's showing up on the DPD app its been a long wait

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ChOpSuEy
4: Newbie

@ferret76 wrote:

Finally my watch is on its way now it's showing up on the DPD app its been a long wait


So is mines! At last!! So hopefully everyone else starts to get theirs! 

 

I ordered mines pre order day at around 11am and it was the 44mm one. 

 

David 

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inim666
4: Newbie

Well guys I had a call from a very nice sounding lady called Chelsea yesterday who understood my frustration and to be very fair she was the first person to be open and honest with me from the start, she told me that when I ordered the watch I should’ve been informed that it would be a 4/6 week wait and that I shouldn’t have needed to contact Vodafone and be fobbed off. She was literally the most helpful person I had spoken to there.  She also informed me that it should be today I get my watch and now now on the DPD app it looks like mine is going to be here today too.. 

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Norwichred
4: Newbie

YES

 

Mine too!  Ordered 14th at 10am.  44mm.  Finally, Vodafone gets it’s act together.  That said - the Vodafone tracker still says 3-4 weeks and I’ve had no notification from them at all!

 

So - see you all in the “my cellular doesn’t work” thread later? :Laughing_Face:

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chris13lom
2: Seeker

Nothing for me sadly. I ordered the 44mm on the 16th. ☹️

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callumtompkins
4: Newbie

I havent heard any thing yet.... I'm hoping its because I ordered in store to be delivered to store and I will get a lovely un expected phone call later on to go and collect it....  I'm not holding out much hope after all of this though!!

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Azirius
2: Seeker

I have yet to receive any notification of delivery or anything. I also ordered in store and the online tracker has not updated. 

 

It was a complete pain to order for me. On the day preorders began, I tried doing it online. Twice. The first agent advised me they could not order it yet because they’re server needed time and would notify me when it was ready. Guess what? He never did. I then tried again a little while afterwards after seeing on Twitter that it was *defintely* ready to preorder. The next operator told me that due to some reason only a phone operator could help order the watch..... ummm.... okay. 

 

So then I called someone on 191 and they eventually told me after about 10 minutes that I had to visit a store.... Ugh. 

 

So. I did. Ordered in store in no time at all. Received my confirmation email at 10:54 on the 14th of September. After I finished in store someone at Vodafone’s Twitter advises I could definitely order online or on a phone.... 

 

Honestly, it was a very poor experience and now having to wait a whole month from the initial order date whilst being misled by each operator I speak to. 

 

I really am am hoping to hear soon about how my order is ready to collect. But I’ve learnt by now not to hold my breath. Rant over :Smiley_with_tongue_out:

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Stu43
4: Newbie

One month has passed since I pre ordered my watch and just like everyone else if they were straight with us in the first place then no problem, at least we knew where we stood. The way it has been dealt with since is a joke and the only satisfaction I will get now is not renewing my contract with Vodafone for my personal phone, and my many company mobiles will stay with EE instead of changing to Vodafone which was our plan , when our contract expires within a few weeks. Very unprofessional service 

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chris13lom
2: Seeker

Just got an email and text from DPD! Saying tomorrow while I will be away on a work trip, but good to have this mess finally sorted.

 

I ordered on the 16th at about 2PM.

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MrGibbons
4: Newbie

Good to see some people getting their watches this week! 

Ordered mine on 28th Sept so I guess it shouldn’t be too long until they get to me.

 

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Sheepy2018
2: Seeker

Been watching this thread with interest since placing my order on 22nd and being guaranteed delivery on 25th by a gent instore. Found out a few days ago that at the time of ordering VF where already aware of a delay that could result in a months wait and had advised their staff accordingly. I beleive I was only given this guarantee as I said that I was unsure about joining as I wanted to walk outa the store with the Watch instead of waiting so would go to the EE Store few doors down as I knew they had stock. 

 

Ive been fobbed of constanly by VF advisors and chat peoople. Glad some of you are now getting your watches but as of 2 mins ago still no change on the VF tracker or DPD tracker for myn 😞

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Dariokool
4: Newbie

Good news at last!!

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Kenny_Bania
4: Newbie

Also have a notification from DPD saying my Watch is being delivered tomorrow, even though I cancelled 8 days ago😅

 

Vodafone say the order is cancelled so if it turns up tomorrow I refuse delivery. 

 

After all this I’m now going to sell the AW4 Nike which I bought from Very as I’ve soured on the Apple Watch. 😅

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3Hunter3
2: Seeker

I ordered a 44mm on the 18th.

i was told a 3-4 week wait. I got mine today, 1 day short of the 4 weeks. 

I hope you all get some success shortly.

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ChOpSuEy
4: Newbie

@3Hunter3 wrote:

I ordered a 44mm on the 18th.

i was told a 3-4 week wait. I got mine today, 1 day short of the 4 weeks. 

I hope you all get some success shortly.


Did you get the cellular version? If so have you been able to connect the watch to cellular ok? 

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Norwichred
4: Newbie

My 44mm arrived today (ordered 10am on the 14th)........and doesn’t work with cellular!  

 

Im just about at my wits end with Vodafone now.......

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ChOpSuEy
4: Newbie

@Norwichred wrote:

My 44mm arrived today (ordered 10am on the 14th)........and doesn’t work with cellular!  

 

Im just about at my wits end with Vodafone now.......


What error are you getting that’s making it not work with cellular? Mines doesn’t work either.. at first I had your plan isn’t compatible with one number.... they fixed that ( costing me more money even thought I’m on the highest tariff there is ) then I got the error saying something alone the lines of “ Sorry, the maximum number of devices have been added to your plan, contact 191 blah blah blah “ called them again but they can’t seem to fix it so they’ve upgraded or whatever it is to higher technical support! Let’s see if they can sort it for me lol

 

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Vtrehan
2: Seeker

What did they have to do to your tariff if you’re on the highest one already?  Was it much more a month? 

 

Thanks!

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