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Call Failed message on iPhone 5c (very frequently in various locations)

mgthomason
1: Seeker

Hi I wonder is this a known issue? is there a setting I need to change etc?

 

New iphone 5s 32gb, 2-3 weeks in, I keep getting "Call Failed" messages during my conversations at which point the call does indeed fail - I then need to redial and I can reconnect, sometimes these subsequent calls also fail .... this will happen on at least 50% of my calls, calls from varying locations, on call of varying call length, to both domestic and internaitonal numbers.

 

I recently upgraded from my iphone 4 8gb - used in all the same locations etc  - no such issues. 

 

Anyone able to help? faulty device? is is device design? is there a device setting? 

 

Vodafone any thoughts?

 

Thanks in advance for any contributions.

2 REPLIES 2

Retired-Matt_Vo
Moderator (Retired)
Moderator (Retired)

Hi

Please try the steps in our Network Troubleshooting thread.

If you are still experiencing the issue having completed these steps, post the template with your answers here and I'll have a member of the team get back to you ASAP.

Thanks
Matt
Moderator

Backrolls
3: Seeker
3: Seeker

Common problem with iPhone5/5c/5s.