Ask
Reply
Solution
21-07-2014 03:46 PM
Hi I wonder is this a known issue? is there a setting I need to change etc?
New iphone 5s 32gb, 2-3 weeks in, I keep getting "Call Failed" messages during my conversations at which point the call does indeed fail - I then need to redial and I can reconnect, sometimes these subsequent calls also fail .... this will happen on at least 50% of my calls, calls from varying locations, on call of varying call length, to both domestic and internaitonal numbers.
I recently upgraded from my iphone 4 8gb - used in all the same locations etc - no such issues.
Anyone able to help? faulty device? is is device design? is there a device setting?
Vodafone any thoughts?
Thanks in advance for any contributions.
21-07-2014 04:42 PM
Hi
Please try the steps in our Network Troubleshooting thread.
If you are still experiencing the issue having completed these steps, post the template with your answers here and I'll have a member of the team get back to you ASAP.
Thanks
Matt
Moderator