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iOS

My Vodafone App on Iphone X

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Ley 3: Seeker
3: Seeker

My Vodafone app has not been working for about 2 months since an upgrade on the My Vodafone App. I’ve tried uninstalling and reinstalling but does not seem to work. Spoke to IT  who said that this is a known fault with IPhone X and someone will get in contact, this was a few weeks ago. Do you know when this will be resolved? 

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3 REPLIES 3
2: Seeker

I have got the same issue since last year with my iPhone XS Max

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Ley 3: Seeker
3: Seeker

I understand that there is an software update for iOS but not sure when so hopefully this will resolve the issue. 

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Moderator
Moderator

@Ley @yuyu8210 I'm sorry you're both having difficulty accessing your Vodafone app. I appreciate how important it is to be able to manage your services and monitor your usage. So a member of our team can take a closer look into this for you, please contact our team via Facebook at Vodafone UK, or get in touch on Twitter using the handle @VodafoneUK. Please remember to include the link to this thread, along with your username.

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