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My texts aren't sending?

oliviajayne
2: Seeker
2: Seeker

i have an iphone 5c and i'm on a monthly contract and for some reason my texts have stopped sending? i have unlimited texting and it only started playing up at around 7pm, but i can't send texts to any of my contacts which is pretty annoying. I've restarted my phone twice, but nothing.

5 REPLIES 5

kids
Community Champion (Retired)
Community Champion (Retired)

Are you able to make calls?

 

There is a widespread outage on the system this evening, I know the south east, south west and Kent have no service at the moment.

yeah I can still make calls!

and i'm in the north west but i didn't know that so maybe it's here too? thank you!

Nabs
17: Community Champion
17: Community Champion
Issue in north of Scotland as well, I'd guess a message centre has gone down somewhere

SeanDCrook
2: Seeker
2: Seeker
Im in bolton, northwest same issue but i can receive texts

Retired-KaylG
Moderator (Retired)
Moderator (Retired)

Hi oliviajayne,

 

If you're still experiencing issues I recommend following the steps in our Network Trouble-shooter here .

 

Kayleigh