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I can’t believe this is still happening, got my Apple Watch 4 days ago and still no mobile data , it keeps telling me my account is not eligible, I’ve spoken to countless tech support the all say the same thing we need to activate your Apple Watch, my account has been migrated to Vodapfone one number and a secondary number is showing for my Apple Watch, you will think they would have sorted it out by now, this is reason I waited, maybe I should have waited a bit longer or go to E, if this goes on I might jut do that after all I’m not getting what I paid for. Thanks Vodafone
Perhaps you can help me, Alex? I’ve spoken to someone on 191 and Twitter daily since getting my Apple Watch and it still isn’t working. I’m starting to get really frustrated. Latest instructions told me to follow steps including enabling WiFi calling on my iPhone, at which point I discovered that I am not able to enable WiFi calling - “contact Vodafone UK on 191”. This was two days ago. Of course, nobody at Vodafone UK has been able to get WiFi calling enabled on my account for my iPhone. I’m surprised the original poster has had the problem resolved as I’m starting to believe that it just doesn’t work?? Close to sending back the Apple Watch and if it’s not resolved by the end of the 30 days in which I can return it then I will.
I'm glad to hear it's now working for you @Digitalgroove, thanks for letting us know.
Thanks, I’ve filled in the form. I don’t know if you’ll be able to do anything different than what the social media team members at Twitter have done but it’s got to be worth a try.