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Pre-ordered this morning and now order doesn't exist??

AnantPatel
2: Seeker
2: Seeker

I preordered this morning and now according to chat customer services, my order doesnt exist?

 

Mods, can you please assist?

 

I was given a reference number if that helps.

 

1 ACCEPTED SOLUTION

garethr
12: Established
12: Established

I'd try just re-ordering if I were you - a number of us have had success with this approach, and it will likely get you in the pre-order queue earlier than waiting for a response from the team here.

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4 REPLIES 4

garethr
12: Established
12: Established

I'd try just re-ordering if I were you - a number of us have had success with this approach, and it will likely get you in the pre-order queue earlier than waiting for a response from the team here.

Absoluely agree, get another order done, seems to be working properly now and sending out confirmations.

AnantPatel
2: Seeker
2: Seeker

Just reordered - email and text came through, est. delivery 19th Sept.

 

Thanks folks.! :smileytongue:

Hi AnantPatel,

 

This is great news.

 

Thanks for the update.

 

Enjoy your new phone. :smileyhappy:

 

Laura