Series 4 Apple Watch Cellular doesn’t work

[Nsjmurray]

So, in typical Vodafone fashion they have come out with a new feature and product that doesn’t work at launch - in-fact it does several unannounced and unauthorised credit checks.

So I received my brand new iPhone and Apple Watch today and I have to admit, they look fantastic, after opening the iPhone box and just seeing the magnificence that is the phone I am definitely happy with my purchase.

I open up the oddly packaged watch box and start to set it up, everything is fine except for when I got to the mobile data setup section- at first it looked promising a Vodafone log-in screen, “Awesome” I thought, so I logged in and all of a sudden it was asking me to add a subscription for £5 per month.. I thought this was strange as I was already paying for the watch now you’re trying to charge me more for a subscription, I knew it seems to be a mistake so I just glanced at the terms, it seemed normal just about linking them together so it made sense, I went ahead and clicked add subscription knowing that I would just call Vodafone and explain the situation if they tried to charge me more.

Anyway, it shows me a loading screen and I’m simply waiting for it to complete the link between my devices.

After a short while it went to a blank white screen and then... what’s this... I HAVE FAILED A CREDIT CHECK AND I HAVENT BEEN CHARGED?!?!?

So not only did it fail.. Vodafone has performed a credit check, without authorisation just to link it to my existing plan that I was already credit checked on?

Good one Vodafone, will be returning the watch and the device and leaving the network for good, this is the final straw, I’ve had nothing but trouble with you for 7 years and I’ve stuck by you, but you just cannot get anything right first time, EVER.

wondering if anyone else had this happen to them.

[rasputin1969]

I can only see a swapsim page. Could you post a link to the page with activate apple watch esim?

[Splloyd94]

Interestingly, not an hour before my watch started working I received an email saying my sim swap was being processed for the number for my watch.

[chistery]

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@rasputin1969 wrote:

I can only see a swapsim page. Could you post a link to the page with activate apple watch esim?

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https://www.vodafone.co.uk/simswap/

Pay Monthly

Activate my Apple Watch eSIM

[peterferg]

has anyone tried this to see if it works ?

[logib]

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@peterferg wrote:

has anyone tried this to see if it works ?

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Just tried, email confirming will be completed in 24 hrs, we shall see...

[peterferg]

so silly question , did you use you normal mobile phone number and the the eid from the watch to do the e-sim or the watch mobile number ?

[morganomalley]

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@peterferg wrote:

so silly question , did you use you normal mobile phone number and the the eid from the watch to do the e-sim or the watch mobile number ?

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Same question I have I used to the number for my phone, but haven't received the email

[Nsjmurray]

Trying the eSim swap now — 24 hour wait.. we shall see.

[morganomalley]

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@Nsjmurray wrote:

Trying the eSim swap now — 24 hour wait.. we shall see.

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Did you use the primary number or secondary?

[logib]

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@morganomalley wrote:

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@Nsjmurray wrote:

Trying the eSim swap now — 24 hour wait.. we shall see.

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Did you use the primary number or secondary?

secondary and eid number from the watch...

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