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iOS

Sky Sports mobile app problems

2: Seeker

Sky mobile app not working getting error codes saying subscription expired. Contacted Vodafone but the say my package still ok. Apparently they have a problem with this app.

been off a few days now. Not great..

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7 REPLIES 7
Moderator

I'm sorry to hear you're experiencing difficulty accessing the Sky Sports app @Rocket612. As we'll need access to your account to help with this, please contact us by following the instructions in this private message and we'll be in touch.

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2: Seeker

Mine isn’t working 

I contacted Vodaphone and they say it’s a Sky Sports issue and to contact Sky 

ive emailed them and await a reply 

getting a bit frustrated as wasted a lot of time 

it hasn’t been working for a few days 

same error codes as others on here ?

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Moderator

I'm sorry to hear you're still unable to access the Sky Sports app @Leighroberts1. We've been advised this issue's now been resolved, delete and re-install the app again, re-register and you should be able to access this again. If not, please get in touch by following the instructions in this private message and we'll be in touch. 

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2: Seeker

I’m having exactly the same problem. I renewed my contact with   sky sports mobile app inclusive - followed instructions - it worked for a day and now it’s not working and getting same error messages as everyone else.

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Moderator

I'm sorry to hear there's been a problem with renewing your Sky Sports app subscription @Ssmellsd. As we'll need access to your account to look into this for you, please get in touch by following the instructions in the private message I've sent you.

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2: Seeker

Thanks for the reply but the link in the private message for me to respond is dead and doesn’t work. Please resend.

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Moderator

@Ssmellsd I've sent another private message to you now - I'm sorry for any issues you were having with the link previously. Please let me know if you have any problems accessing this again.

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