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Hi there got my shiny new 5S today and must say its the best thing since the invention of mobile phones. haha. Was told in store that i would receive a text message to set up my SPOTIFY account but havent had any thing through does any body know if there is a delay on these or has it just not been sent is there anybody else in the same situation or am i the only one
Nothing yet. Would expect it to take up to 48 hours for this type of add on anyway, my local store was processing so many activations/4G upgrades today.
Voda is normally quite quick with processing add-ons etc but I'll be cutting them some slack today, my local store was mobbed. I've already paid for this month's Spotify Premium anyway - I figure going onto a 4G tariff is going to save me money, with the free Spotify and extra data (honest guv).
Hi James i done what you said as i did not receive the text but ive only been given a 48 hour subscription what do i do after that has finished
No need to wait for the text message. It just tells you to go to:
to choose Spotify or sports.
If you go to this page using your mobile on Vodafone, it will pick up your phone number and verify your eligibility.
If you go to this page using your computer on a non-Vodafone Internet connection (e.g. your ISP at home), then it will ask for your phone number and then send a SMS to your phone with a number for you to enter so that it can verify that the phone number you entered is indeed you.
In both cases, it verifies your eligbility and you can then choose which offer you want.
"Done that but the page doesn't give the correct offer. It shows that spotify is chargeable after the first 30 days."
I think you need to ask Vodafone to look into this then. For me, it gives the correct options.
"I've paid for Spotify Premium in the past - so I'm covered until 10th October - can I not add on the Spotify until then? "
I have the same issue and it does look like you and me will hve to wait until our existing subscription ends before we can add on the Vodafone one.
It makes sense though - your Spotify is paid up until 10 October; and you can then add your Vodafone Spotify from that point. If you start it earlier, then your 6-months (or whatever) will expire sooner.
I seem to be having the same issue as thespudman. I changed to a 4G tariff yesterday. I am to get the text message but following the link i found on this thread and I am getting the 1 month free spotify and it looks like i would be charged after this 1 month free trail.
Any advice on how to resolve this?