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Vodafone Apple Watch Warranty + how to get in contact with support

territt
4: Newbie

Hey, 

 

Hoping people here can help, my apple watch gen 4 has started to randomly switch itself off during the day, the device is about 18 months old but im asumming the vodafone warranty covers this as said in the link below?

 

https://support.vodafone.co.uk/Account-bill-and-top-up/Repairs-Warranty-and-Insurance/Warranty-and-i...

 

Also does anyone know if its possible to email support? ive tried on the phone a couple of times but have been left on hold for a very long time, also tried using the support chat without much help?

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

Hi @territt 

 

May I assume you've tried a reset via the watches settings,

I'm assuming the process is pretty much the same as in How-do-I-book-a-device-in-for-repair. 

Live Chat or the Vodafone Social Media Teams via Contact-us-for-account-specific-queries will be able to help as long as the watch shows no sign of accidental damage or water damage.

You could also try Apples Support pages for additional information and support.

 

🏳️‍🌈Stay Safe 🏳️‍🌈

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.