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Vodafone broadband doesn’t run well on my iPhone it cuts out or runs slow

Peacey84
2: Seeker
2: Seeker

My Vodafone broadband works well on all devices accept on my iPhone. It cuts out freezes and generally runs slow any ideas why 

3 REPLIES 3

BandOfBrothers
17: Community Champion
17: Community Champion

Some phones prefer a 5ghz to a 2.4Ghz or visa versa so it may be beneficial to split the frequencies in your router and switched from one to the other when conne ting via your iPhone's WiFi settings to see if thats the case. 

If not try forgetting the Network settings in your iPhone's WiFi settings and reset up the connection. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

How do I split the signal??

Alex
Moderator (Retired)
Moderator (Retired)

@Peacey84 Please see below 🙂

Changing Wi-Fi Channels – Split SSID
You can do this by logging into your router menu:

1) Go to vodafone.connect or 192.168.1.1

2) Enter the password - vodafone

3) In the top right, change this mode to expert mode

4) Go to the Wi-Fi tab

5) Scroll down and click on split SSID

6) You’ll then see the two options, one for 2.4Ghz and 5Ghz, in each section, you’ll see the SSID name – we’d recommend changing the name to have a 2 and a 5 at the start, as you’ll then be able to identify which is which on your device.

7) Hit apply

Changing Wi-Fi Channels
- In the Wi-Fi tab, go to settings from the left menu

- Here you can change the channel of the 2.4Ghz/5Ghz channels from Auto.

- We’d recommend either 1,6 or 11 on 2.4Ghz

- Run a speedtest before you change the channel and then another afterwards, as you’ll then be able to see any difference it’s made.