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iOS

Vodafone not working correctly on iOS 13 Beta 2

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2: Seeker

I am on the new iOS 13 beta 2 (build 17A5508m), and I noticed a couple of bugs and things that don't work with the Vodafone UK 36.5.5 firmware. The mobile data page is not displaying at all, the 4G sign up in the status bar now says LTE, and the phone doesn't recognise my number with iMessage and FaceTime. I would like to say that this happens to all my friends using Vodafone, and when I put another carrier SIM card into my phone everything works perfectly, so this is something Vodafone needs to update ASAP.. 

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30 REPLIES 30
17: Community Champion

@PeterRuth 

 

Apart from carrier updates Vodafone have no direct control over iOS.

 

Beta is exactly what it means....

 

i.e. an iOS that isn't fully finished and thus can have bugs and clashes with networks services.

If your part of the iOS Beta Programme then you can send your feedback to Apple for them to take into consideration and hopefully patch the bugs you've found when they send out the next Beta update.

Hopefully when Apple are ready to send out the Golden Master update i.e. finished iOS all will be fine.

 

When I used iPhones I would always suggest to a person not to use Beta iOS on their daily driver as issues like this can occur.

 

It's best to use Beta iOS on a back up iPhone. 

 

Vodafone can't intervene here.

Current Phone > Samsung Note 9 _512Gb > Model: SM-N960 Hybrid-Duos.

Samsung One Ui  / Pie.

 

Samsung Gear s3 Frontier Watch.

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2: Seeker

Exactly what I was talking about - vodafone should issue a carrier update 

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7: Helper

I don't think you can blame Vodafone as what you are using is the developers Beta as the public beta is not available to next month.  Even then they are not going to give carrier updates until the full release in September.  If you use a beta you have to roll with the issues that are present.

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17: Community Champion

@PeterRuth wrote:

Exactly what I was talking about - vodafone should issue a carrier update 


Carrier updates are sent out where and when needed but not in conjunction to a Beta iOS. 

 

Beta is unstable at the best of times and is known to break either features of the phone or cause some network issues. 

 

That's why it's best not to use a beta on a daily driver phone. 

 

Its your choice to use a Beta.

 

Either send a bug report to Apple or consider rolling back to the latest full.build iOS option. 

Current Phone > Samsung Note 9 _512Gb > Model: SM-N960 Hybrid-Duos.

Samsung One Ui  / Pie.

 

Samsung Gear s3 Frontier Watch.

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2: Seeker

Hi mate,

 

did you manage to get a fix for this? I’ve got the same problem and before anyone starts going “‘its A beta what do you expect” I know :o) I still would like to use my phone as it’s stopping my iMessage working as I can’t see any of the carrier settings.

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2: Seeker

I have the same issue. I spent ages trying to work out was wrong, didn't consider that it might be carrier specific.

 

Let me know if anyone finds any work arounds!

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2: Seeker

Anyone on Beta 3 know if this is resolved?   When I look at Mobile Data I don't see an option anymore to turn 4G on or off.   Calls seem to come through when the network is dropped to 3g and not when it is 4g (or LTE as it likes to call itself).

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2: Seeker

I now have developer beta 3 and the issue appears to remain the same. Not sure why there aren't more people mentioning this problem.

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2: Seeker

I've gone back to iOS 12 until this is resolved - not worth the hassle....


@splashradar wrote:

I now have developer beta 3 and the issue appears to remain the same. Not sure why there aren't more people mentioning this problem.


 

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3: Seeker

As per others comments, same experience for me on iOS 13 Developer Beta 3. I have gone back to 12.4 Beta 5 in the meantime as I'm off to Malta on the weekend and cannot risk not being able to toggle roaming data as the settings are missing. 

 

For me this issue also prevents iMessage from registering my phone number and while I can receive a regular SMS I cannot send one.

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2: Seeker

I have the same issue here I have tested in the same handset with another sim from another network and that works fine.

 

what is strange is my personal Vodafone device has an earlier version of the carrier settings and isn't offered an update either

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16: Advanced member

Just to add to this one. 

It's definitely a strange one. 

For me, the vodafone UK sim has been working fine in a ios 13 beta device.

However if I put a vodafone GR sim card in, I get the same problems you describe:

1. Can't unlock the sim with the sim pin

2. Can't access the Mobile Data menu (it's blank)

3. 4G is displayed as LTE

4. Can't activate facetime or iMessage

 

So makes me think it's definitely an iOS bug rather than carrier. 

For info, my phone has: vf GR 36.5.4 as the network info on the sim not working and then vodafone UK 36.5.5 on the one that does.

Hopefully Beta 4 will fix it.

Or at least it'll be affecting enough people to make it an issue.

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2: Seeker

For me the VF UK device is working perfectly with Mobile data, i just cant manage any settings for it.

 

I sent a report back to Apple about it as well as posting on here too

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1: Seeker

Exactly the same has happened to me with a vodafone GR SIM card.

No SIM activation, cellular tab blank, 4G showing as LTE.

Reverted back to 12.3.1.

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16: Advanced member

I'm going to Greece in a couple of weeks time so going to see if there's a further beta update that fixes this ahead of time.

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1: Seeker

Same goes for Vodafone GR, no Settings, no usual options in Phone section, also Car play freezes and Siri doesn't work on car play ( not the case with other carrier, example Cosmote). Maybe Vodafone can update its settings based on what we all notice and comparing them with other carriers

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16: Advanced member

I'm glad you guys have confirmed that you're too having problems with vf GR.

I actually had considered it was my sim card and was going to pass by a store when I got to Greece to get a new sim. 

At least now I know it's a network issue.

I did a search in Greek expecting to find threads on it and didn't. 

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1: Seeker

Funny thing though, first time I noticed that Vodafone didn't work while Cosmote did, I went to a Vodafone shop and installed a sales person sim in my phone- everything worked just fine, thus I bought a new sim replacing my ( thinking it was outdated) so did the sales person think. But after installed ( activation took hours due to Vodafone general  system problem, same problem with new VOD sim as well as with other Vodafone sims I have. Strange isn't it?

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2: Seeker

That's really cognitive information to know about such a indomitable and concrete stuffs. I stolidly respect that effort and hope to keep the good work as same as always. Thank you for being so workaholic, it has server us the way we want. Indeed , grateful to you.

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