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Where Do I Find My Account Number or PIN?

davidbarker
1: Seeker
There might be a really obvious answer I'm missing, but I'm trying to register for the online services & am being asked for my account number or PIN. As far as I know, I don't have either?

I received the iPhone 4 on Friday and my number just became active today (after porting from O2), but the only kind of reference number I seemed to have on any email or even the documentation that came with the phone is the order number, beginning with 'o'.

If anyone can help, I'd be very grateful!

Thanks,
David
1 ACCEPTED SOLUTION

Hi kayliczkowski

 

You can find out how to request your account number on our Top Ten Vodafone Questions. The easiest way is to text the word ACCOUNT + your full postcode to 97886. Should you be unable to use this service, you can also use the e-mail link provided in the Top Ten Questions and we'll e-mail the account number to you.

 

We're unable to e-mail your PIN number as we don't have full access to PIN numbers for obvious security reasons.

 

Thanks

 

Simon

 


View solution in original position

336 REPLIES 336

Hi FatCat172,

 

We've added a section to our Forum FAQ's that will assist you with your query, you can find it here.

 

James

Can I get one of the e-mails too please? Having some real problems with my account and could really do with knowing my account number.

 

Thanks

This really is outrageous - coming up 2 years after this topic first highlighted the issue, people are STILL expected to Google the problem, find this forum, post and wait for a reply. This problem would take 30 seconds to sort out properly and permanently!!!

The sensible view would be to call customer service to get the number wouldnt it.

 

I can believe that you didnt think of this, outrageous

The sensible view would be for a company who give you the account to give you the account number when you join!!! Sensible view is to not give it and make you call customer services to get it? What planet are you on!!

Hi everyone

 

I’ve sent you all an email so we can get this information for you :Smiling:

 

Thanks

 

Wayne

 

eForum Team

can i get one of those emails to please??

I dont have these either.

 

Can i have the e-mail please???

 

Thanks

Hi there i also need my pin number for registration, it says i have to do it in the next 8 hours. If you could send me one of those emails taht would be great.

Thanks

Rob

i needs a account number as well, i try twith 97886 but don't work :Sad_face: