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Why can’t Vodafone connect my Apple Watch 5 cellular to my data plan???

lexie2006
2: Seeker
2: Seeker

‎05-12-2019 01:54 PM

I've tried online myself, I've spoken to 191, nobody calls back like they say they will, I've done an online chat, I've messaged Vodafone Facebook - all to no avail. NOBODY at Vodafone knows how to connect my watch to my phone plan. This is absolutely ridiculous; please PLEASE at least respond to me and explain what the problem is? 

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1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

‎05-12-2019 03:22 PM

Unfortunately there has been quite a few recent posts on the Community Forum from.people experiencing the exact same issues as you @lexie2006 

If you perform a search you'll.find them and perhaps some may have tips within.

There is no account access via this forum anymore but the Vodafone Social Media Teams  maybe able to help as they can access accounts.

I wish you all the best with this situation. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

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