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iOS

no order confirmation

2: Seeker

I recentley ordered apple watch series 4 on 18th may and have not yet recieved order confirmation 

I am aware the item is in high demand but surley after ordering  i'd get a confirmation ?

 

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3 REPLIES 3
17: Community Champion

May I ask if you've checked any spam email inboxes @Kerrymrphy20 

 

If there isn't anything at all then customer service via Contact-us can check.

 

Current Phone > Samsung Note 9 _512Gb > Model: SM-N960 Hybrid-Duos.

Samsung One Ui  / Pie.

 

Samsung Gear s3 Frontier Watch.

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2: Seeker

Yes I have checked all inboxes

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17: Community Champion

Hi @Kerrymrphy20 

 

If you ordered on a Friday evening Vodafone should have sent an order confirmation with your order number the next working day when the credit check has cleared. 

 

Vodafone will also keep you updated througout the order process with email updates and will send an updated email when despatched.  Looking at the website here :  Apple Watch 4 the watch is in stock and you should receive delivery the next working day.

 

It might also be worth checking your credit card statement, Vodafone would claim the money when the device has been despatched.

 

Live chat or Customer Services will be the quickest way to find information about your order.

 

When you receive the order number follow this link:  Delivery Information

 

 

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