Mobile + Broadband
Broadband + Mobile
Billing & payments
Costs and charges
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Vodafone Community Terms & Conditions
From time to time Vodafone may allow you to upload a picture, photograph or some other image as part of your Community profile ("Profile Picture"). Please note that Vodafone will not be responsible or liable to you if we delete all or part of your Profile Picture at any time and without notice to you. You are advised to always keep a back-up copy of your Profile Picture.
Your Use of the Vodafone CommunityThe Vodafone Community provides an area for you to discuss your Vodafone mobile device and related services, as well as off topic matters in the relevant forum section. As the Vodafone Community team is unable to view your mobile phone account details, the Community is not suitable for specific account questions. Should you require help or have specific queries or comments concerning your account please contact our Customer Services in the usual way.You are responsible at all times for your username, Profile Picture and the information and other content you post on the Vodafone Community (the "Content") You warrant that you own all the intellectual property rights in and have all necessary permissions to post your Content. You grant us a perpetual, irrevocable, royalty-free, world-wide licence to reproduce, transfer, license, modify, adapt and/or publish any Content posted by you on the Vodafone Community and on other sites with access to Vodafone Community, for example Facebook.
You read and post content on the Vodafone Community entirely at your own risk. Neither Vodafone or community members can be held responsible for any action you take as a result of any published content. We do not actively control, monitor or endorse any content from members of the public which is uploaded or published on the Vodafone Community. We do not generally (and are not required to) monitor or edit the ways in which you or others use the Vodafone Community including the content which is placed on it. However, we reserve the right at any time, to condense, edit, bar or remove any Content, in whole or part, on the Vodafone Community at any time without notifying you as we believe, in our sole discretion, to be necessary in order to, amongst other things:- prevent any breach or continued breach of these Terms or any breach of applicable laws or regulations; - remove any inappropriate "off-topic" posts made by you at any time.- reduce or remove threads where there are existing threads of the same or similar content subject matter;- point users to a thread enabling the user to subscribe to updates related to the content (whether such updates are available or may be available in the future);- remove posts that do not add value to the content subject matter in question;
or- remove posts that contain Content relating to a specific query over your Vodafone account.
Although we may periodically remove outdated Content on the Vodafone Community, you acknowledge and agree that the information provided by the Vodafone Community team is correct at the time it was published and may therefore change over time. You are advised to always check the date of the thread and its content and continuously check the Vodafone Community for any updates that may be available concerning the content subject matter.What you must not doYou may not use the Vodafone Community :- to advertise or offer to sell any goods or services for any commercial purpose without our express prior approval;- to distribute, receive, access or transmit any Content which is obscene, pornographic, threatening, racist, sexist, inappropriate, menacing, offensive, defamatory, in breach of confidence or privacy, in breach of any intellectual property right (including copyright) or otherwise unlawful or, in our opinion, objectionable;- to distribute electronic Content (including viruses) which shall cause or are likely to cause detriment or harm, in any degree, to computer systems or post information, URLs, or links to websites or servers that may contain such content. - to make excessive traffic demands, deliver or forward chain letters, "junk mail" or "spam" of any kind, surveys, contests, pyramid schemes or otherwise engage in any other behaviour intended to restrict or inhibit other users from using and enjoying the Vodafone Community or which is otherwise likely to damage or destroy our reputation or the reputation of any third party;- to post duplicate threads. If a thread already exists that relates to the same Content, you must use that thread;- to post Content relating to your Vodafone account.MisuseIf at any time you feel threatened by another member of the Vodafone Community, believe their use or posting is in breach of these Terms or if you've received a message that makes you feel uncomfortable through the use of the Vodafone Community, it's important for you to report this to us as soon as possible. We take this type of activity seriously and will make every reasonable effort to deal with all instances that are reported to us.
To report any kind of abuse, click on "Report inappropiate content" next to any post.
You also agree to abide by the Community Guidelines as stipulated here