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City Fibre ONT

My ONT today was orange for DATA and ethernet speed was sub 100 on 900.Pulled all wires from router and still same, pulled the rj45 from ont to router, replugged and went green but no Internet connection.Changed the WAN from 2.5GB to normal one and ...

BH23 - Christchurch town area, no Data at all with multiple lines, phones and full data bars

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?No, around the central and main shopping centre, retail parks, 15-20 minute walk usually resolves the issue. Airplane mode off and on has no effect2...

Landline phone with own router on FTTP

Just got FTTP and everything is working fine off the VF router. Phone lines are plugged into the VF router, VF router's WiFi is switched off. 3rd party Mesh has been switched to Bridge mode and plugged into the VF's ethernet port.However I am shocked...

My mailerlite subscribers sign up is being blocked

When people sign up to my emails I request 2 step verification to confirm sign up.i have been informed the when Vodafone users click the link on the confirmation email they get a over 18 content warning.there is no over 18 content. This email trigger...

5G data slow or not working

This 5G mast has never worked properly since being installed earlier in the year. Phone calls are ok but 5G data won’t work, I have to switch back to 4G manually to use data. I’ve tried other family members phones on Vodafone all with the same issue....

Vodafone router and mesh

Hi,I have just switched to Vodafone full fibre 900 provided by city fibre. I currently have my Smart TV, PS5 and Sky box wired to the Vodafone router via Ethernet. I’m looking to get a mesh system for my home but noticed most of them only come with 2...

Terrible installation service

I had such high hopes. Good speeds. New fibre network. Competitive prices. Known brand. Installation happens on the Friday 20 th Dec. I should have known better just before Christmas. CF engineers put up line. Connected router but left saying it woul...

Unable to play BBC podcasts over fibre broadband

Hi, for about a month I've been unable to play or download BBC podcasts on apps such as Pocket Cast and Podcast Addict over my 500MB broadband fibre connection. Non-BBC streams play fine as do the BBC streams when I'm connected to any mobile or not-V...

No internet after fire in the basement

This morning some “people” set off firecrackers in the basement of our apartment building. After freezing around outside for ages we went back in and since then there has been no WiFi. Who should I contact? And who pays Thank you very much and Merry ...

TopCashBack claiming 200Mb for Full Fibre 150

Does anyone know why the TCB broadband comparison says I can get 200Mb from the Full Fibre 150 service? I've just been connected and get exactly 150Mb.