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Activity in Home broadband & landline

Landline phone with own router on FTTP

Just got FTTP and everything is working fine off the VF router. Phone lines are plugged into the VF router, VF router's WiFi is switched off. 3rd party Mesh has been switched to Bridge mode and plugged into the VF's ethernet port.However I am shocked...

Vodafone router and mesh

Hi,I have just switched to Vodafone full fibre 900 provided by city fibre. I currently have my Smart TV, PS5 and Sky box wired to the Vodafone router via Ethernet. I’m looking to get a mesh system for my home but noticed most of them only come with 2...

Terrible installation service

I had such high hopes. Good speeds. New fibre network. Competitive prices. Known brand. Installation happens on the Friday 20 th Dec. I should have known better just before Christmas. CF engineers put up line. Connected router but left saying it woul...

Nelli by 2: Seeker
  • 122 Views
  • 2 replies
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Unable to play BBC podcasts over fibre broadband

Hi, for about a month I've been unable to play or download BBC podcasts on apps such as Pocket Cast and Podcast Addict over my 500MB broadband fibre connection. Non-BBC streams play fine as do the BBC streams when I'm connected to any mobile or not-V...

Adrian_H by 2: Seeker
  • 330 Views
  • 1 replies
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No internet after fire in the basement

This morning some “people” set off firecrackers in the basement of our apartment building. After freezing around outside for ages we went back in and since then there has been no WiFi. Who should I contact? And who pays Thank you very much and Merry ...

colukgo2 by 2: Seeker
  • 104 Views
  • 2 replies
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Vodafone upgrade

 I originally placed an order for a full fibre upgrade to my existing broadband connection on 26 June this year and was told that the upgrade would happen once the cables had been laid in my Close by Openreach.  On 6 September OpenReach carried out d...

Faulty router & no help

Well, my first dealings with support, and I'm not impressed at all. THG3000 router. After 2½ years with absolutely no problems, we suddenly started having random disconnections from WiFi on some devices. Sometimes just momentary disconnection & recon...

locknut by 3: Seeker
  • 243 Views
  • 7 replies
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22 days of waiting

Before i moved to my new house, my dad has received a phonecall or something that says there will be a person(probably engineer) coming to our new house to fix and connect the openreach box on 19th of December or close to it. We were still living at ...

Hei by 2: Seeker
  • 74 Views
  • 1 replies
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Power hub DSL utterly useless

Does anyone else find the power hub DSL with WiFi 6 to be the worst piece of networking kit they've ever used?Constant dropping of WiFi connection to every device in house simultaneously (wired still works so not an issue with FTP). Authentication fa...

Sheroe77 by 2: Seeker
  • 1000 Views
  • 28 replies
  • 0 thanks