We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
Hi, over the last few weeks in my area there has been maintenance happening on a lot of local masts usually the hours of 10pm - 6am the next day. Just interested in what these upgrades are? Post code is NG16 3DG. Thanks.
Hi, My website https://ce-tech.info/ Is being blocked by vodafone, stating that it's an 18+ website (it's not 18+ at all!) It works on wifi and O2 networks, but vodafone is giving an issue. I have https enabled and SSL certificates (can be checked on...
Hello!Is there a date as to when site number 5483 will be switched on to 5G? I do realise that 5G is the mast that my mobile connects to where I live. I have noticed that 5G is not all that far away and I would have thought that the coverage may have...
Anyone else fed up of 3mbps or under speeds?iv had to buy another sim from another sim provider to get some decent speeds.im not even in the sticks.funny thing is that I get text saying we are fixing an issue in your area but never the mayor one of h...
My mobile has full 4G signals but it is extremely slow in this area, while 5G works fine, with limited signal received.1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? Yes, and I have to go away f...
Despite several lengthy calls with Customer Service the call quality is awful. But everytime they try something the next call (test call) works fine. Wifi calling only seems to work with other mobiles, so any large business that calls like a bank, pe...
I represent a startup in the Health sector specialising in services for physiotherapists. We recently discovered that our domain www.cetrahealth.com has been flagged as content 18+ for Vodafone users. We kindly request a review and removal of our dom...
I live in a rural area with solid 100MB+ fibre broadband, but since Vodafone stopped Sure Signal, I’ve been relying on WiFi calling. Lately, a weak 4G signal keeps interrupting my calls, causing dropouts and poor quality. Is there any way to force my...
Hi, please review and unblock themacsfarm.co.uk. This is had been compromised but site completely rebuilt, removed as many as possible from virus total, 3 remaining who are not being responsive but all the others checked and removed from their lists....
Dear All,I have an iPhone 13pro and recently have been noticing that I have no network coverage (E symbol). I have restarted my phone to no avail.it is now becoming an issue as I work in the NHS and on a number of occasions this has happened outside ...
