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No internet after fire in the basement

This morning some “people” set off firecrackers in the basement of our apartment building. After freezing around outside for ages we went back in and since then there has been no WiFi. Who should I contact? And who pays Thank you very much and Merry ...

colukgo2 by 2: Seeker
  • 104 Views
  • 2 replies
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Faulty router & no help

Well, my first dealings with support, and I'm not impressed at all. THG3000 router. After 2½ years with absolutely no problems, we suddenly started having random disconnections from WiFi on some devices. Sometimes just momentary disconnection & recon...

locknut by 3: Seeker
  • 243 Views
  • 7 replies
  • 0 thanks

22 days of waiting

Before i moved to my new house, my dad has received a phonecall or something that says there will be a person(probably engineer) coming to our new house to fix and connect the openreach box on 19th of December or close to it. We were still living at ...

Hei by 2: Seeker
  • 74 Views
  • 1 replies
  • 0 thanks

Power hub DSL utterly useless

Does anyone else find the power hub DSL with WiFi 6 to be the worst piece of networking kit they've ever used?Constant dropping of WiFi connection to every device in house simultaneously (wired still works so not an issue with FTP). Authentication fa...

Sheroe77 by 2: Seeker
  • 1000 Views
  • 28 replies
  • 0 thanks

Safe Digs/ Utility maps

Why do Vodafone charge over £50 + VAT to check they have underground plant in a certain area, when others do this for free, or as part of linsearch etc?

Power Hub Channel selection

I look after my disabled friends tech issues and she has just moved over from BT broadband to Vodafone broadband and has a new Power Hub. She has a desktop PC in another room and it is impossible to use a wired LAN connection so uses a TP Link WN823N...

Unable to Port Forward on 4G CPE3

I have the Home Wireless 4G CPE3 From vodafone, This router has 2 ways for port forwarding:1. Virtual Server2. Direct DMZ I tried both methods to try and open a port but everything failed, I was able to get on a call with the customer service since I...