Back to Help and Support
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

End of Contract

samdutton07
3: Seeker
3: Seeker

‎18-12-2023 04:38 PM

Hello,

I purchased an Apple Watch along with a ONE number so I could obviously use the services. Having the watch a few month or so I ended up losing it or having it stolen after a party.

 

i decided to just keep paying it off until I was due to end or upgrade etc, I didn’t receive any notification when it was due to end or anything. Recently I had a text saying the contract has ended in Jan 2021. I’ve still been paying the month toy payments every month.

 

Just want to know if I cancel it myself now would I be eligible for some type of refund for all the months I’ve been over paying? Also to mention the sim wouldn’t show any usage in terms or calls or data.

0 Thanks
2 REPLIES 2

CallumR
Moderator
Moderator

‎18-12-2023 06:08 PM

Hey @samdutton07 thanks for reaching out to us. 

We'd like to discuss this with you, could you please reach out to our Social Media team on either Facebook or X. 

samdutton07
3: Seeker
3: Seeker
In response to CallumR

‎18-12-2023 06:10 PM

@CallumR wrote:

Hey @samdutton07 thanks for reaching out to us. 

We'd like to discuss this with you, could you please reach out to our Social Media team on either Facebook or X. 

I’ve messaged on facebook, thank you