Missed payment

[AnderSalmond]

I received a email about a missed payment but when I try to go online to make the payment it asks me to register but I don't have a Vodafone mobile number so I can't register it's the same when calling the number to make a payment. 

[Remi]

Hey @AnderSalmond, thanks for getting in touch with us. Can you confirm if you have any Vodafone products or are you not a customer of ours at all?