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Number not working after porting

MelSee
2: Seeker
2: Seeker

Hello @Vodafone team

My number has been ported yesterday from Lebara, but it is still not working. I contacted the technical service, online chat so many times, followed their instructions but nothing works. I do not have access to data, cannot make or receive texts or calls. Everything is linked to the number - please help. 

1 REPLY 1

AnnS
17: Community Champion
17: Community Champion

Yes @MelSee , if a port is going to fail it's always from Lebara.

Follow this link and contact the Social Team through one of the social channels, they will get this raised for you here Contact Us