Onenumber - eSim on iPhone and Apple Watch Series 7

[DMs99]

My iPhone 13 has a physical sim, I have an apple watch tied to the primary number using One Number .. this worked.  At some point, I moved from physical sim to eSIM on the same iPhone ( I thought it would be a good idea). 

After doing that, the Apple watch would not work standalone. I had my Onenumber reset,  unpaired / paired my Apple Watch countless times, used the menu option to resend EID to the Apple watch...  noen of it works 

I am left with the following .. 

1. Apple Watch - saying activated mobile data plan
2. Watch app on iPhone saying mobile data activated 
3. Onenumber activated

However if I turn my iPhone off, I can't call out using my Apple Watch ... all very frustrating .. anyone else experience this type of issue? Vodafone tech support are clueless - all they can say is unpair / and pair again 

[Gemma]

@DMs99 - I can understand your frustration with contacting our Tech Team and your Apple Watch still not making calls.

We’ll need to take some details from you and then we can check a few things from our side. Please get in touch with my team through Social Media.