We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...
Hi, just having na issue with a sim swap on the simswap web page I select Pay monthlythen i enter the mobile numberand then I enter the security code i am sent via smsthen i get the message ' Your Number is Blocked , contact account holder' I am the...
My contract is due to finish on 28th October...I have tried to speak to customer services to establish what my rate will change to after this date as I had a phone with my contract and will be paid off by 28th October...I have had no avail! I was jus...
I pre-ordered the iPhone XS Max last Friday. However, when the Employee Advantage Discount was removed for this phone this week, I understandably cancelled the order on Wednesday. I have now received notifications confirming that my phone will still ...
Hi I can’t call any number, says calls are restricted to this number, reset phone, bill is not behind or due.
I have had a business account from about 18years, I set the account up, and have always been able to speak with customer services and arrange upgrades etc. The account now has three handsets, all allocated to different users. One user would like an u...
Serious lies from Vodafone Retention Team!#NoMoreVodafoneRead this and lets join together, as a #NoMoreVodafone community, to STOP this poor Customer Service! As a quick brief:On 25 August 2018 I've liaised with Charlotte alias 'VOD-CLingard' from Vo...
As title says, these bills are the most solid proof of address that I can get, since mostly the shared houses I lived in the other bills have been on other peoples names. My bank lets me see online statements of up to seven years, so when I called 19...
Last year I moved to a SIM-only plan because I bought a Pixel 2. It works for me so I'm going to stick with it. I know that I could keep the plan the same and continue paying what I'm paying, but when you sign with a Red Entertainment package you onl...
My contract is due to end in 35 days, so I am due to upgrade. I just spoke on web chat to Liz from the upgrades dept. I asked about an iPhone X. She offered me a deal (including 2 yrs manufacturers warranty worth £140, which is weird as that should b...
Hi all,On Tuesday, my step-grandad gave me my upgrade (phone and new sim w/ same number but different deal), and I turned the new phone on with new sim inserted, but it has not yet activated and it has now been 3 days. At first I thought it was beca...
