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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Gold Number Sales

We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...

Gold numbers 2.png
Phil by Community Manager (Retired)
  • 63487 Views
  • 160 replies
  • 12 thanks

Call restrictions

My phone calls are restricted even when I call 191. But my mobile data still works and I can still send texts. I can receive calls fine too.

No data whist roaming S8 and J3

I have a new S8 for me and a new J3 for my daughter.  Currently in Portugal and we both cannot get mobile data. Does anyone know if there are any settings I need to check before going to Vodafone.  It does seem to be a problem with other people but I...

Roam Further - receiving calls free???

Hi Guys, I’m currently in a roam further destination and just want some clarification.  I’ve turned off data roaming, opted into roam further and am only receiving calls (inbound) from the U.K.  from the website it looks like this should be free.  In...

RobCoh by 2: Seeker
  • 5441 Views
  • 6 replies
  • 0 thanks

Moving numbers between two contracts...

Hi I have two Vodafone contracts: Contract 1: SIM only 12 month contract which comes to an end in December. Had this for 20 years or so with Vodafone directly. Contract 2: Bought with a phone via mobiles.co.uk 24 month contract 1 month in. This works...

Matt1e by 2: Seeker
  • 4404 Views
  • 1 replies
  • 0 thanks

Early upgrade query

My wife and I took out individual contracts through a 3rd party in March 2017 (2 days apart) We both want to early upgrade and are willing to pay the early upgrade fee as the current handset will cover the cost of upgrading. My query here is why is i...

Pay monthly upgrade

I find it so disappointing that Vodafone don’t want to keep loyalty customers. I’ve always found Vodafone in the past so helpful and a great network but I was basically just told on the phone that there’s nothing they could do about my upgrade and go...

Still Having Split Port Issues

I have just (almost) ported in from O2, I can make outgoing calls and texts but all incoming is still routed to my old phone. Every time I talk to an online chat agent I am promised that it has been fixed and give it x amount of time but it never is....

Gayn1985 by 1: Seeker
  • 2448 Views
  • 1 replies
  • 0 thanks