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Resolved! Not receiving temporary password emails from Vodafone

After updating my Vodafone app, it’s logged me out and I can’t get back into my account on the app or online with my password.I’ve gone through the “forgotten password” process several times but I am still not receiving an email with a temporary pass...

no_mms by 4: Newbie
  • 1798 Views
  • 35 replies
  • 1 thanks

Resolved! When does the daily roaming fee get charged?

If I am connected to only the local voice network, but don’t receive/send texts or calls, will I be still charged daily when abroad for just connecting to voice network?

mahakpr2 by 2: Seeker
  • 359 Views
  • 3 replies
  • 0 thanks

Company website blocked by Vodafone Rete Sicura (Italy)

Dear good morning I'm sorry if I'm writting in a UK forum but it's almost impossible to reach Vodafone Italy support if you're not a customer, moreover I found other thread reagarding this specific topic and moderators where able to forward the reque...

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urm-gb by 2: Seeker
  • 58 Views
  • 1 replies
  • 0 thanks

Proof of usage

I am a Pay monthly customer whom purchased my mobile phone through Currys, and have now lost it. I have blocked my sim card and need a proof of usage from Vodafone for insurance purposes. Vodafone are refusing proof of usage as they advisors over the...

sykess90 by 3: Seeker
  • 217 Views
  • 5 replies
  • 0 thanks

VodaFone Entertainment Pack won't renew

So People seem to be having issues after renewing Youtube premium services after either a free trial ends or their old contract ends. This is an issue with how Vodafone handles the payment methods to Youtube I have found that its locked in my google ...

Broadband rant

I had vodafone basic broadband and i was sent an email saying i could upgrade to the fibre, which was apparently very much faster than my existing connection and the difference in price would be roughly 80p a month. I went ahead and upgraded on 4th D...

shinwar by Community Champion (Retired)
  • 200 Views
  • 4 replies
  • 0 thanks

Latest from our Blog

Vodafone Xchange

Exchange your phone for a new one every year. Simply send your old phone back to us in good condition a year before your Phone Plan ends!Check out our handy video for more information, or pre-order y...

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Network Issues

A small number of customers experienced issues using mobile voice and data earlier this morning. Our team has been working hard to fix the issue and we’ve seen significant improvements. We expect the ...

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Mobile Voice Calls

We had a technical issue affecting mobile voice calls earlier today, our recovery plan is fully in place and usual service has been restored. We will be monitoring the situation closely.

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