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Customers reporting domain blocked (handling false positives)

Hey y'all.Can't find anywhere to submit false positives so I'm going to here. We're getting reports that customers in Germany and the UK are blocked from accessing files on our domain ufs.sh.Files on ufs.sh are uploaded through our service UploadThin...

Free games?

Please can you help me? I'm having trouble getting to play free games on my Vodafone smart 4 mini it keeps having the wheel spinning around all the time.

Router randomly blocking sites

Hi,I posted this earlier in “Network Queries” which I think was incorrect so I’m posting it here instead.My router seems to have developed a nasty habit of randomly blocking certain sites or routes and I can’t figure out what is going on. It’s been h...

Router seems to be randomly blocking sites

Hi,My router seems to have developed a nasty habit of randomly blocking certain sites or routes and I can’t figure out what is going on. It’s been happening for a while that on my TV or Firestick some streaming apps will work whilst others will compl...

Deactivate mobile data usage when Tarif is not active

I have a callya basic prepaid tarif, so I have to top it up every month or so. I somehow overlooked the message that I didnt have enough money on it and the Tarif wasn’t active..so it just charged me nearly 10€ this week while using mobile data. I’ve...

DIsconnect/Reconnect saga

I am now 5 days without mobile service despite promises from managers that it would be working today. To add to my frustration TOBi webchat is my only method of communication as the app/website is now refusing any login as it does not recognize me.TO...

Help!!!

Hi, I have been trying since Jan to renew my current Essentials Broadband Fibre 1 plan at £12 per month. I have an Email invite to renew but when I click the button it takes me to a page that states Fibre 1 is still available for £12 and 36mbs, but ...

Resolved! Pixel 3xl drops calls after half hour

My pixel 3xl drops every call (made or received) after exactly 29 minutes and 50 seconds. I don't know if this is related to phone settings, network or what so wondered if anyone had had similar issues or knew of a fix. It's a real pain in the backsi...

False positive 18+ block due to VirusTotal misflagging SquareSpace as phishing

Jingyu Chen is a graduate composer (her musical is getting a run at the Edinburgh Fringe Festival this year), her website www.jingyuchen.com is currently blocked by Vodafone (and MVNOs like Lebara) as "18+", apparently because VirusTotal is reporting...

Secure Net incorrectly blocking our website

Hello, We have received several complaints from our customers that they are unable to access our website www.instantassignmenthelp.com , apparently, our site is being blocked by your DNS servers and/or by Secure Net.And please note this is happening...