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Advice on ethernet connecting Power Hub to Google Nest Pro Wifi

TL;DRI have moved into a new house and can't figure out why the previous owners set up no longer works. Worst case is a cable failure, but im wondering if I'm just doing something stupid with the vodaphone router?!---So i recently moved into a house ...

Cant activate youtube premium

'It looks like you have an active YouTube subscription.' message popping up. Cancelled my original subscription and it expired 16th of september, but message still keep popping up.

Billing Issues and Overcharges on My Account

I need to tell you about the issues I've been having with Vodafone. After my contract end November 2024, my bill should have been £22.20 per month. But in December, they charged me for the iPad, and in January, they added those charges to my bill, ma...

Want to leave and pay the early termination

Hello. I’ve got a better offer elsewhere and my contract ends in April. My early fee is £143 and my phone bill is £60. My phone bill is due in 2 weeks so I’m wondering when will I need to pay the early termination fee - will it be the same day I canc...

Resolved! Not receiving temporary password emails from Vodafone

After updating my Vodafone app, it’s logged me out and I can’t get back into my account on the app or online with my password.I’ve gone through the “forgotten password” process several times but I am still not receiving an email with a temporary pass...

24 month contract - when can I leave?

I took out a 24 month Broadband FTTP account with Vodafone and the order was placed on 13 April 2023 and the contract is dated the 13 April 2023, but my City Fibre FTTP service wasn't connected until 24 April 2023.I know I have to give 30 days notice...

phones not working

hello, i cannot call anyone it keeps saying. ‘ connection on this number is restricted from this phone’ this happens with any contact i also cannot use the my mobile data when i’m out- this is really frustrating me it’s like i cannot use my phone at ...

Lost number for 2fa

I had a number with Vodafone that was used as an option for 2FA on most apps and accounts. The number was then transferred over to another broadband company and then deactivated due to inactivity. The number now shows up as invalid. Is there a way to...

Gigacube constantly failing

I have a MC888 Gigacube. I have had the service for a week and am getting extremely frustrated. aside from the fact that there is no 5G service at my location, which Vodafone promised there would be, my Gigacube is extremely unstable. It’s dropped th...

Resolved! Essentials Broadband Can't Re-register

Hi, so had the essential package which expires tomorrow. Been trying to re-reister here: https://www.vodafone.co.uk/broadband/essentials-broadband for 3 days now. Filled out for and every time I submit the form, website crashes without submitting t...