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Hi, Yesterday I received a text stating that I had a free trail for Disney+ at a discounted price for a new airtime plan which I don’t have.Today, I received a text stating that it was an error and that Vodafone would honour the offer.My question is,...

A1993r by 2: Seeker
  • 18 Views
  • 0 replies
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Resolved! Not receiving temporary password emails from Vodafone

After updating my Vodafone app, it’s logged me out and I can’t get back into my account on the app or online with my password.I’ve gone through the “forgotten password” process several times but I am still not receiving an email with a temporary pass...

no_mms by 4: Newbie
  • 231 Views
  • 9 replies
  • 0 thanks

Vodafone Power hub

I can honestly say this new power hub is the worst piece of kit ever i have used in all my years of wifi.They have cut the ability to split 2.4 and 5 ghz bands and also we selection because they think compatability mode allows connections of every pi...

Jrqp1111 by 4: Newbie
  • 16649 Views
  • 10 replies
  • 5 thanks

Resolved! Using Alexa to answer Vodafone mobile calls

My neighbour cannot physically answer a phone and operates her life through Alexa and voice control. Vodafone advertises that you can use Alexa to answer your Vodafone calls. EE offered this service up until today when they discontinued it however it...

Ron424 by 3: Seeker
  • 131 Views
  • 6 replies
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Slow intermittent download speeds Xbox Live and more.

Hi All, so having problems with slow intermittent download speeds on Xbox Live (and other devices ) and it's very strange. Trying to pull down for Forza patch last night and it'll hit 2-2.2mbps for 10-15 seconds and then stops. After a while it'll th...

Resolved! Essentials Broadband Can't Re-register

Hi, so had the essential package which expires tomorrow.  Been trying to re-reister here: https://www.vodafone.co.uk/broadband/essentials-broadband for 3 days now.  Filled out for and every time I submit the form, website crashes without submitting t...

bar72 by 4: Newbie
  • 926 Views
  • 11 replies
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Vodafone move over end of contract payout

I noticed they offered to pay any early cancellation charge if I move over from another network before the end of context.Vodafone mention up to but didn't say the exact amount they will pay. The "up to" legal loophole is often used to pay less than ...

solenol4 by 2: Seeker
  • 62 Views
  • 1 replies
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MacBook Pro booster connection dropping

Hey everyone, I have the Vodafone Pro II package with 2 additional boosters. Every device works just fine, except my MacBook Pro laptop, which consistently drops connection - but only when connected to a booster. It works just fine when connected to ...

Latest from our Blog

Vodafone Xchange

Exchange your phone for a new one every year. Simply send your old phone back to us in good condition a year before your Phone Plan ends!Check out our handy video for more information, or pre-order y...

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Network Issues

A small number of customers experienced issues using mobile voice and data earlier this morning. Our team has been working hard to fix the issue and we’ve seen significant improvements. We expect the ...

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Mobile Voice Calls

We had a technical issue affecting mobile voice calls earlier today, our recovery plan is fully in place and usual service has been restored. We will be monitoring the situation closely.

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