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Aberdeen - dreadful speeds tonight - line congestion?

On CityFibre 900 and speeds are near unusable. Switched to the mobile dongle and they were even worse.What is going on?

iPhone 16 Pro Max Delivery Delays?

Anyone else pre-order the iPhone 16 Pro Max? I ordered at 13:05 last Friday (13/10/24) - just been online to check the tracking and showing as 1-2 weeks! I’m hopeful this is a temporary ‘glitch’ and this will update during the day today… Interested t...

Fibre installed 4 days ago. Internet working but no phone and HP printer will not connect

Hi, I have moved from EE (copper wire connection) to Vodafone (Fibre broadband with landline). I had fibre installed at my house four days ago. Openreach engineers were totally lovely and have done a really neat job. Internet is working fine and my c...

Landline not accepting incoming calls

About a few months ago or so we switched my elderly nan from Virgin Media to Vodafone FTTP. With this the old phone lines were deactivated and the landline was switched to VOIP where the phones get plugged into the router. The issue with this is we h...

Cannot Unblock blocked device via Broadband App or Router

Hi all!I am occasionally forced to block my kid's tablets to encourage the completion of homework.Normally this works fine and I can block and unblock the device from the ios Broadband app on my phone.However yesterday when I try to unblock devices I...

Poor connectivity

Is there any reason why the 4G network coverage has become so poor in the Bradford on Avon, Whiltshire area. It is very difficult to recieve and make calls. The connection drops out part way through a conversation. The signal was bad enough with 02...

Coverage checking map inaccurate

Why does your coverage checker claim you provide a service that is good in areas that you cannot connect calls or access data? Your signal is getting progressively worse for all Vodafone customers I’ve spoken with, yet you just direct us to your fals...

Ongoing Network Repairs

We have struggled for a good signal ever since Vodafone turned off the 3G. 4G coverage was always poor in our area, and we relied heavily on 3G as a backup. Since early September the masts in Hambleton, Fleetwood, and Scorton have all been having wor...

Broadband activation

I switched from BT. Was supposed to be activated yesterday. There is a dial tone but no internet. When I called helpline at 21:10 they said it will be done by midnight. (Haha).. no change. As obviously teams have gone home. Is this how activation nor...

VOIP connection DNS issues

So there are number of threads on here about getting VOIP working and i've read through some of them but has anyone done a summary of the settings that work so the rest of us don't need to dig through 100s of pages of back and forth conversation tryi...