Welcome to the Vodafone Community!

Discuss, learn and share how to leverage the power of the crowd and build deep relationships with your customers.

Showing results for 
Search instead for 
Did you mean: 

Browse the Community

Community Activity


Hi I'm trying to get my iPhone 13 unlocked, I've entered the IMEI number and got an email back saying the an unlock code will be sent out in 10 days, that was on the 23rd may, I'm still waiting.

Bigugly by 2: Seeker
  • 2 replies
  • 0 thanks

Vodafone Fibre router - very slow/buggy interface

HiBeen a vodafone fibre customer for 6 months and very happy with the service, however the router supplied - although giving a reliable and stable output, is very difficult near impossible to change the settings. Even a simple static DHCP device addi...

60six by 3: Seeker
  • 11 replies
  • 0 thanks

Broadband access control

I've just joined vodafone from BT. My previous BT router allowed me to set access times for each device that was connected to it. I have made great use if this as it enabled me to restrict access to my kids' devices. I was assured by the Vodafone sal...

narendar by 2: Seeker
  • 2 replies
  • 0 thanks

Landline phone with own router on FTTP

Just got FTTP and everything is working fine off the VF router. Phone lines are plugged into the VF router, VF router's WiFi is switched off. 3rd party Mesh has been switched to Bridge mode and plugged into the VF's ethernet port.However I am shocked...

Using Data in USA

I go to New york for 3 nights starting Monday morning. I'm obviously aware to turn Data off before my flight and not touch it during the flight and when I am in New York, to turn on data roaming on before turning data on.I used the roaming charge che...

Bencross by 2: Seeker
  • 1 replies
  • 0 thanks

Can I take Vodafone to Court

HiI wonder if anyone can give me advice.I recently have taken out a new broadband deal with Vodafone since Early May and I still don't have anything active.I have had multiple engineers out trying to connect me to Openreach lines and each engineer an...

Power Hub SSID Split

Hello,Can you confirm that the current version of the Power Hub with the latest firmware allows you to split SSIDs i.e., have a different SSID name for 2.4Ghz and 5Ghz?Thanks.

ashu2087 by 1: Seeker
  • 2 replies
  • 0 thanks

opening ports 5222 & 8765 - how??

I need to open ports 5222 & 8765 , have used ping.eu which confirms they are closed, have printed off the IPconfig data and reviewed web guide but stuck.I assume i need to be in expert mode once signed into my standard Vodafone supplied router, have ...

Latest from our Blog

Mobile Voice Calls

We had a technical issue affecting mobile voice calls earlier today, our recovery plan is fully in place and usual service has been restored. We will be monitoring the situation closely.


Mobile Voice Calls

We are aware that some customers are experiencing issues making mobile voice calls. Our team continues to work on fixing the problem, which stems from a technical fault in our network. We're sorry for...


Samsung Galaxy S24 Ultra

Taylor Deeley, Trainer from Samsung UK, introduces the Samsung Galaxy S24 Ultra. This AI phone takes bright and sharp images, even at night. Plus, benefit from the convenience of Galaxy AI. https://ww...