Back to Help and Support
Broadband connection
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

BT digital voice phone and Vodafone hubs

Hi All!I have just joined Vodafone fibre broadband and found my BT supplied DECT Alexa compatible digital voice phone doesn't pair with my new hub. I see a lot of noise about this common problem and resetting your DECT phone will not work. You MUST b...

PS5 can’t use internet from my router

My PS5 is unable to access the Wi-Fi from the router, it connects to the router but then I get a message saying “Can't connect to the Internet your Internet service provider or your router might be preventing your PS5 from connecting to the Internet”...

Resolved! Internet dropping frequently

Hello, I am frequently having internet drop outs, despite it being 3 days since activation, and wondering what the problem is.I have tried the broadband test several times and it tells me to turn the router off then turn it back on again. This does w...

MacBook Pro booster connection dropping

Hey everyone, I have the Vodafone Pro II package with 2 additional boosters. Every device works just fine, except my MacBook Pro laptop, which consistently drops connection - but only when connected to a booster. It works just fine when connected to ...

Laptops Can't See Router

Hi, first post. This problem is really puzzling me. LAN won't connect to anything but WAN connects to everything apart from my laptops. My laptops can see other networks in the area but my Vodafone doesn't show at all. I can connect my laptops to the...

Resolved! Essentials Broadband Can't Re-register

Hi, so had the essential package which expires tomorrow.  Been trying to re-reister here: https://www.vodafone.co.uk/broadband/essentials-broadband for 3 days now.  Filled out for and every time I submit the form, website crashes without submitting t...

bar72 by • 4: Newbie
  • 1257 Views
  • 12 replies
  • 0 thanks

Fibre upgrade - reduced call quality

We upgraded our Vodafone Fibre contract from 75Mbps to 500Mbps 2 weeks ago. Since then, incoming phone call quality has degraded - staccato / jittery speech difficult to understand. Outgoing call quality is unaffected. This occurs with all 3 phones w...

sjsavory by • 2: Seeker
  • 1283 Views
  • 4 replies
  • 0 thanks

Certain apps and websites not working on BB

New to Vodaphone broadband. Connected 27/12/24. Since then had almost 10 hrs worth of calls to tech support but no resolution We have ProII with 2 boosters. Certain websites/apps like Etsy, Linkedin , pinterest don’t work on my iphone, macbook or win...

Top Thanked this week
View all