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Forum Posts

Is a Wayleave Agreement in place?

Hi Vodafone Community,My proposed full fibre upgrade is due to be installed soon. Though, I suspect it will not go ahead because the engineers will have to dig up my neighbour’s rented property to connect it.Is there a way to find out if I have a Way...

Multiple devices Internet issues

My PC on WiFi shows this: My Fire tablet shows this:At the weekend my granddaughter came over with her Chromebook and had the same thing - connected but no internet.As you can see from the PC screenshot I do have Internet as my OneDrives are both con...

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Whistler by 2: Seeker
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Resolved! PPPOE authentication failure

Hi good people. Just had cityfibre upgrade me from vdsl to fibre this morning. All went well, plugged in my Asus AX88U, changed from vdsl to ethernet, changed VID to 911, waited for the ONT lights to come on and BINGO! All ticketyboo. Speedtest retur...

Resolved! The broadband drops the connection 12:00:01 AM

Hi All,My broadband drops the internet connection after the midnight and it magically fixes itself around 4:00 AM. This is happening on daily basis. When the internet goes down the red light flashes and the router says that my line is not active. I d...

gregbank by 3: Seeker
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Connection cutting out at night

On the 5th of June I switched from Sky broadband to Vodafone, and at random days around or after midnight I will lose all Internet connection for hours. Checking my WiFi and Vodafone app it says I am still connected. This is incredibly frustrating as...

Aidon99 by 2: Seeker
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Wifi dropping on full fibre. SOLVED!!

I've had vodafone full fibre 900 for 2 months (with the vodafone Thg3000 router). Wifi speeds generally around 150-250mbps but I have had constant issues with wifi drops - every few hours my laptop would loose connection for 1-2 minutes - very frustr...

Xbox series.S

I have been with Vodafone for about a month. Also. My 2. Xbox's series. Just drop connection. Can't get an Internet connection some days at work, some days it doesn't. Different ports every now and again. Have rang Vodafone about 10 times. Don't seem...

City Fibre ONT 4 Green but no internet at router

Hi, after 79 days trying finally got the ONt box connected to city fibre. I have 4 green lights there and my Vodafone router shows white light for internet, but I am unable to access anything. Hard reboot of router makes no difference. anyone else ha...

DizzyDog by 2: Seeker
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