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Laptops Can't See Router

Hi, first post. This problem is really puzzling me. LAN won't connect to anything but WAN connects to everything apart from my laptops. My laptops can see other networks in the area but my Vodafone doesn't show at all. I can connect my laptops to the...

Fibre upgrade - reduced call quality

We upgraded our Vodafone Fibre contract from 75Mbps to 500Mbps 2 weeks ago. Since then, incoming phone call quality has degraded - staccato / jittery speech difficult to understand. Outgoing call quality is unaffected. This occurs with all 3 phones w...

sjsavory by 2: Seeker
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  • 4 replies
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Certain apps and websites not working on BB

New to Vodaphone broadband. Connected 27/12/24. Since then had almost 10 hrs worth of calls to tech support but no resolution We have ProII with 2 boosters. Certain websites/apps like Etsy, Linkedin , pinterest don’t work on my iphone, macbook or win...

Ultra Hub and PS5

HiAnyone has tried to connect a PS5 to WIFI using a Vodafone Ultra Hub on the 1GB FTTP connection?I've been trying for a whole day and nothing works. I tried to connect the PS5 to the main WIFI, premium and guest but it says "Failed" in the PS5. I ma...

High pings, packet loss and varying speeds

I’ve noticed high pings, packet loss and varying speeds on our Vodafone Fibre 910Mbps connection recently (Openreach). This only seems to be during peak times, Vodafone refusing to help as I’m not using their router which isn’t where the fault is, as...

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Webby21 by 3: Seeker
  • 13464 Views
  • 3 replies
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I've not got a master socket in my house

Hello, I've just ordered broadband, all good and well, and it is ready to be activated on the 23rd of this month. however I've just realised the home I am moving into doesn't have a mastersocket but I think it does have a phone line going into the pr...

Blue-125 by 2: Seeker
  • 1060 Views
  • 1 replies
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SSID split to 2.4Ghz only

Hi, I am a brand new Vodafone broadband customer and have just set up my system network. I have a white Vodafone Power Hub DSL with WiFi6 router.  Whilst most things have connected to the router OK (including my Echo Dot which is 2.4GHz and had to be...

jab13 by 3: Seeker
  • 2333 Views
  • 26 replies
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