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Network queries

Get support from the community about the Vodafone network

663 Posts


Get all the Sure Signal support you need and share your setup hints and tips

61 Posts

Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific...

4706 Posts

Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. F...

1194 Posts

Activity in Services

No 4g on my iPhone

Hi I’ve just changed from pay monthly to pay as you go and now my 4g isn’t working I’ve tried all the steps and spoke to an advisor still no luck any ideas what else I can try? changed my APN all ready 

3G switched off. Phone switches to 2G

In our area (Christchurch) 3G appears to have been switched off. Although I have 4G enabled on my phone, the 2G network seems to be stronger & my phone swiches to 2G. I now can't use the parking app to park my car & have to resort to cash.  I had no ...

hudl13 by 2: Seeker
  • 3 replies
  • 0 thanks

My website is being blocked

Hi there, we've had some reports of our site being blocked for Vodafone users. The url is here: Could your team please check if and why our site is blocked? Thanks!

wwohlers by 2: Seeker
  • 4 replies
  • 0 thanks

Persistent problem in Guildford town centre (GU1)

For at least 8 weeks (since December 2023) there has been an issue with the Vodafone service in the central Guildford area (GU1).  Despite having a strong 4G signal, myself and friends using Vodafone on various devices (iOS and Android) are unable to...

My company website is blocked to Vodafone users

My company website offers cancer support and practical information to people with cancer, their family and friends. Vodafone classifies it as age-restricted content and is auto-blocked to all users on Vodafone. Please can the classifi...

Vodafone 4G dropping connection overnight

Hi I am based in Devon and use 4G for working from home as the BT Connection is so poor in my area. It has been working fine for many months and had fantastic download speeds in excess of 70mbps at most times however I am  finding that the connection...

kbrownuk by 2: Seeker
  • 16 replies
  • 0 thanks