Network queries
Get support from the community about the Vodafone network
872 PostsActivity in Services
Unblocking a False Positive
Hi @Janey and team!Could you please review voyagerguru.com. We've been informed by user in the UK that our website is being blocked for them, and we were able to confirm through https://www.blocked.org.uk/ that we have 1 block with Vodafone. We filed...
Mis-selling Secure Net
Hi,I'm a bit confused how Vodafone haven't been pulled up on the Consumer Rights Act for sneaking in a Secure Net subscription with their mobile plans.It's totally unclear from the upgrade process that an additional subscription is being taken on - i...
Waiting longer than 3 weeks for a refund
I purchased the google pixel 9 pro xl via the voxi website on the 8th november. The was delivered and i had a change of heart so i returned the device unused and this was delivered to the Vodafone warehouse on the 12th December. I have had no email c...
Unable to receive calls except from Vodafone users and iMessage keeps trying to verify since porting
Unable to receive calls or text since porting from O2 except from other Vodafone users. Customer service say it’s a porting issue, porting say it’s complete. iMessage keeps trying to verify. Phone turned off and on multiple times. sIM out and in and ...
M5 - Salford (4G issue)
My mobile has full 4G signals but it is extremely slow in this area, while 5G works fine, with limited signal received.1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? Yes, and I have to go away f...
I activated YouTube premium on the wrong account, who/how can I change it?
As the post suggests. I signed up to Vodafone unlimited. Got the youtube premium but chose the wrong Google account. How can I change it please? I tried to cancel the subscription but it says my next billing date is in one year.
Why is vodafone blocking my website?
Hi, My website https://ce-tech.info/ Is being blocked by vodafone, stating that it's an 18+ website (it's not 18+ at all!) It works on wifi and O2 networks, but vodafone is giving an issue. I have https enabled and SSL certificates (can be checked on...
Still no signal
I have been asking for about 2 years. Can you tell me if you are ever going to repair the mast at DA1 4DR. I have virtually no signal and have been told on many occasions that the repair was going to be carried out soon. I had a broadband outag...
Roaming Mexico
Hi, any advice please- Daughter landed in Mexico no service nothing tried off - on and data roaming on with no bar on account
5G Ultra || iOS 18 || 5G Standalone Greyed Out - Solved
After over an hour to 191 and no clear solution, fix or confidence in getting the ability to use the 5G Ultra on the plan if taken out two weeks ago, I resorted to , Chat GPT and solved the issue with 5G Ultra now enabled on my iPhone 15 Pro Max runn...
