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Network queries

Get support from the community about the Vodafone network

765 Posts


Get all the Sure Signal support you need and share your setup hints and tips

71 Posts

Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific...

4871 Posts

Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. F...

1224 Posts

Activity in Services

Website wrongly classified

Hi, my website is wrongly classified as malware/phising/PUPs. Please review and rectify this as it's having an affect on some visitors! Site is

About my default account

Good afternoon sir /madam I was taken contract with phone house uk , London in 2016 March 8  the guy who was given me contract was not telling me any net work and just saying £23 contract for I phone 6,  later I received the post  from Vodafone sayin...

VF destroying my credit file unlawfully

In 2016, a sim card was taken out in my name without my knowledge, online apparently. I spent 10s of hours at the time trying to resolve this and say it’s nothing to do with me. Eventually VF stopped sending me any bills and I assumed all was sorted....

Rkeeley by 2: Seeker
  • 7 replies
  • 0 thanks

OneNumber Tablet Connectivity Plan

Now that Vodafone have launched the tablet plan via eSim through the OneNumber service, I can't find ANY information anywhere to say whether or not this now includes 5G service? The smart watch plan has always defaulted to 4G (even though some smart ...

teddie by 2: Seeker
  • 7 replies
  • 1 thanks

Why is vodafone blocking my website?

Hi, My website Is being blocked by vodafone, stating that it's an 18+ website (it's not 18+ at all!) It works on wifi and O2 networks, but vodafone is giving an issue. I have https enabled and SSL certificates (can be checked on...

Screenshot 2022-08-16 at 09.46.26.png
jackhood9 by 2: Seeker
  • 144 replies
  • 0 thanks

Website wrongly classed as 18+

Hi my website is wrongly restricted on your network. It is classified as 18+ but it is a web design website. Can this please be rectified?

samefc44 by 2: Seeker
  • 3 replies
  • 0 thanks

Data problem greece

On holiday in greece from the UK. S24 is showing good signal and 5g but no data ever works. Tried allsorts and Vodafone say there's no bar on it. Would apn need changing?

Jufer4uk by 2: Seeker
  • 1 replies
  • 0 thanks

Switching account into someone else’s account.

Hi so I have 2 contacts out under my name, one for me and one for my now ex partner. I’m wanting to transfer 1 of the contacts, (device and airtime) into my ex partners name as I’m worried his not going to pay his side of the contract and I’ll be stu...

Erroneous sim swap nightmare

Yesterday, early morning I decided to setup my new phone an iPhone 13. Everything seemed to transfer ok until I put in the sim from my old SE iPhone into the new phone. I received a text thanking me for requesting a sim swap and an e-sim transfer. No...

mamaks by 2: Seeker
  • 1 replies
  • 0 thanks

Powerhub DHCP is giving out wrong addresses

Hi,Just got the hub today, and all is working, except I have a weird problem with DHCP.It's configured to give addresses out of the 192.168.1.x range.Indeed the hub itself is and can be connected to that way.However, it gives my DHCP clie...

Lhms by 2: Seeker
  • 0 replies
  • 0 thanks