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Network queries

Get support from the community about the Vodafone network

899 Posts

GigaCube

Get all the Sure Signal support you need and share your setup hints and tips

40 Posts

Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific...

2526 Posts

Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. F...

923 Posts

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Vodafone scam

I had a contract with Vodafone for phone and sim . And after some month they started charging me for unauthorised suscription .Everyday I used to get sms saying 1,2£ has been Added to your account everyday as I had never suscribed to it. And I contac...

sawraha1 by • 2: Seeker
  • 34 Views
  • 1 replies
  • 0 thanks

Device plan

Hello all, I have had a Galaxy S24 Ultra device plan since around the time it came out. But after multiple complaints to Vodafone regarding terrible network signal where I live and poor service they agreed to let me out of my airtime agreement but ca...

Cant activate youtube premium

'It looks like you have an active YouTube subscription.' message popping up. Cancelled my original subscription and it expired  16th of september, but message still keep popping up. 

ddddddd by • 2: Seeker
  • 7350 Views
  • 65 replies
  • 0 thanks

Billing Issues and Overcharges on My Account

I need to tell you about the issues I've been having with Vodafone. After my contract end November 2024, my bill should have been £22.20 per month. But in December, they charged me for the iPad, and in January, they added those charges to my bill, ma...

Resolved! Not receiving temporary password emails from Vodafone

After updating my Vodafone app, it’s logged me out and I can’t get back into my account on the app or online with my password.I’ve gone through the “forgotten password” process several times but I am still not receiving an email with a temporary pass...

no_mms by • 4: Newbie
  • 1237 Views
  • 27 replies
  • 1 thanks

Gigacube constantly failing

I have a MC888 Gigacube. I have had the service for a week and am getting extremely frustrated. aside from the fact that there is no 5G service at my location, which Vodafone promised there would be, my Gigacube is extremely unstable. It’s dropped th...

Website Inaccessible on Vodafone Mobile Network

Hello everyone,Our website, https://superoffice.trakopuk.com/, is currently inaccessible to users on Vodafone cellular connections. When attempting to access the site, they encounter a "your connection is not private" warning, despite our website hav...

VodaFone Entertainment Pack won't renew

So People seem to be having issues after renewing Youtube premium services after either a free trial ends or their old contract ends. This is an issue with how Vodafone handles the payment methods to Youtube I have found that its locked in my google ...

No device on airtime plan

Evening, im a little confused on this topic and hopefully someone can help. I had a device plan and airtime plan on a business account. The airtime plan was moved to a consumer account as I was incorrectly placed on a business account.I then had a de...

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