One touch switch
Just tried 3 times to switch from BT to Vodafone and it failed every time has anybody else had these issues using the one touch system
Forum Posts
Anyone tried the new Vodafone Fiber plans?
Are the new Vodafone Fiber plans symmetrical? Meaning if you get a 1 Gbps plan, does it also do 1 Gbps uplink (upload) or is it limited to ~250 Mbps?I’ve been with Ooredoo for over 20 years now and the reason I stayed with them despite Vodafone beggi...
Activation due yesterday, no broadband still. No known issue.
So, I was due to go live with Pro II Full Fibre 500. Switching from Virgin, and they had turned off on the morning of the switch.Plugged in Pro Hub to Openreach ONT via LAN/WAN cable into Red WAN socket as directed in setup. Power is on. Hub flashes ...
Wifi activation date help
But I do not need an engineer. It just requires the router, and then activating wifi so it can be used. No one needs to come out.But I can’t find a way to contact open reach. I don’t understand why I have to wait 2 weeks to remotely activate somethin...
Disabled House bound waiting since Dec
I'm a disabled person who has severe mobility issues and is mainly house bound. So the internet is very important to me. In December I moved house and put in a broadband migration request. I was going to cancel but they said I would owe nearly £200 w...
Broadband
Hi!! Today is my broadband installation day but I didn’t reserved any rotor from Vodafone ?!
Quoted one price in renewal email
My contract is up at the end of march. I've had several emails saying I can get a good deal. All have been higher than my current until today I got one day I could get the same as now for£27 but then I log in and it tells me that I can only get it fo...
Online reactivation following cancelled switch?
Following the value of an online referral increasing significantly, I have cancelled my planned switch(lower value reward) in order to reapply for a new switch(with a higher value reward). Each time I try to progress with the order it tells me that ...
Online account activation
HiI signed up last week and have an installation date next week. I expected in the meantime I would be able to log in to my online account. They've confirmed and set up my DD but wanted to access my account to check when they have set this to claim s...
Vodafone have ceased my existing supplier without completing their install and won't reverse it
Has anyone else had similar experience. Existing service on copper line with Origin Broadband, signed up for Vodafone fibre at start of Feb which was meant to be in by 24 Feb but the physical work outside hasn't been done yet. Vodafone have already s...
