Hi All,Potential move form "an other" supplier to Vodafone. I go out of contract with the other supplier a month from today. I'll be asking Vodafone to obviously do all the leg work etc.During the ordering process, is there an option for me to select...
I am trying to sign up for broadband but being told I already have an account, however I can't login to any of my previous accounts., can't get through on chat on the phone.
I'm having an absolute nightmare with fibre install from Voda and CityFibre and looking to the community for any suggestions. Scenario:Existing non-fibre broadband user with Voda, and fibre upgrade was booked for last Thursday.CityFibre engineers vis...
......and this is despite us sharing a postcode, a fibre enabled pole and a green cabinet.Openreach aren't contactable.What can I do to expedite this?
Hello, I write this to ask for Vodafone's attention and to express my disappointment. At first I was informed Openreach would come to my unit for installation on 17-Sep. On 16-Sep I received SMS from Vodafone mentioning there was no need to send an e...
So I placed an order with Vodafone at the start of June, with an activation date 3 weeks later on June 26th. The router turned up a few days before this and all seemed fine. However, by the end of the day on the 26th the line was not active. No probl...
Install this morning, took all of an hour max for them to blow the fibre and hook it all up, internet was activated 15 mins after, and been up and working away ever since. Very happy so far. 540 up and 520 down
Since phoning up seems to get me stuck being thrown between darpartments, I am hoping someone here can give me some answers. I am a Vodafone customer, and became one only because Gigafast would be available in my area. Openreach is very slow, and I w...
Hi all I've been trying for a few days to get Pro Ultrafast 500 set up in Cambridge, a CityFibre FTTH area. While I am offered services at my address, there are no installation dates available at all. Does anyone else in Cambridge (or other CItyFib...
Purely as a matter of interest, can anyone beat 65 days without broadband due to insoluble (apparently) issue? It was straight transfer from SSE, with which there was no problem.Issue (originally due to mix up of customer phone number with wrong addr...
